Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Good sound quality
on December 30, 2023
Posted by: Vcbozo93
[This review was collected as part of a promotion.] Gaming my daily music and phone calls it's great for your daily...everyday use!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great Ear Buds
on December 31, 2023
Posted by: AlchemistHTX
[This review was collected as part of a promotion.] Perfect for home use and watching movies.
I have been looking for a new 75"+ Samsung television that will work seamlessly, but it is hard to find one.
I like to listen to EPL football while I read or work.
I have been looking for a new 75"+ Samsung television that will work seamlessly, but it is hard to find one.
I like to listen to EPL football while I read or work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 31, 2023
Posted by: Tash2024
[This review was collected as part of a promotion.] I use my watch everyday. I love that I can send/receive messages, answer/end calls, track my steps & heart rate and take photos by setting my phone up and use my watch to take the picture and all the other many uses. Also, I really love the lavender colored armband and how comfortable it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent product!
on December 31, 2023
Posted by: NapaNative
[This review was collected as part of a promotion.] I use my Galaxy Buds2 Pro to listen to podcasts, music, and for navigation while riding my Vespa.
They have excellent sound and noise canceling. I can even make phone calls while riding on my Vespa.
An excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on December 31, 2023
Posted by: r71490
[This review was collected as part of a promotion.] I upgraded from the original Buds. These fit so much better, are lighter, and have a sleeker profile in the ear. The audio quality is great though not noticeably much better. Noise cancelling is much improved and the pause when talking feature is super handy. Battery life could be better, especially when ANC is on, but the case does quickly recharge the headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience..
on December 31, 2023
Posted by: Lbjason
[This review was collected as part of a promotion.] I used by buds with my phone and my tablet and I love the way that automatically switch between both of my devices.. The sound is great 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet buds
on December 31, 2023
Posted by: VeNom83
[This review was collected as part of a promotion.] These buds are awesome. They look classy and fit well. Love the features and the sound. The base is banging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy
on January 7, 2024
Posted by: Rnyc
Frequently looses sound in both ears. Sent it back to Samsung support 2 times. Both timrs they send it back workung perfectly, and within 2 weeks the same problem. 95% sound loss in both buds. They should issue a refund or free upgrade. These are total garbage.
Response from Samsung USBy Social Commerce, January 10, 2024
Hi there Rnyc, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We empathize with how important your buds are to you on a daily basis. We have provided a few links to articles to help you troubleshoot this difficulty. The first link is to help ensure your buds are clean and clear from debris that can cause the audio to be diminished. We have also included a separate link for further assistance if this does not resolve your audio volume. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US