Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Awesome buds...just wow
on December 29, 2023
Posted by: Sumpat1
[This review was collected as part of a promotion.] One of its kind. My first Earbuds and plays awesome with my Galaxy Z flip 5. I am happiest with both!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound! Perfect control
on December 29, 2023
Posted by: GummyBears
[This review was collected as part of a promotion.] I use this to listen to audiobooks/music on runs and walks and it blocks out all ambient sounds around me. It's perfect. I do wish call quality was a little better. The person on the other end does hear everything in the background.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound. Noise canceling and ambient works g
on December 30, 2023
Posted by: DenyKo
[This review was collected as part of a promotion.] Excellent for everyday life
Comfort fit in ears even when you are running or moving head around
Comfort fit in ears even when you are running or moving head around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on December 30, 2023
Posted by: Savster
[This review was collected as part of a promotion.] Greats sound and love the features like noise cancellation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has changed my day to day life
on December 30, 2023
Posted by: Bkiller
[This review was collected as part of a promotion.] Galaxy buds pro 2 are the best headphones that I ever had I had Apple air pods but when I switched to samsung the galaxy buds 2 pro was the closest thing to them and I love the ANC and the ambient sound this product has changed my day to day life it has a very long battery life good for anything I would highly recommend the samsung galaxy buds 2 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 2
on December 30, 2023
Posted by: Marcel
[This review was collected as part of a promotion.] The new buds 2 feel a lot better in my ears then the previous model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's the same as the other buds
on December 30, 2023
Posted by: Shatty
[This review was collected as part of a promotion.] I don't think the Buds 2 Pro is a good fit. The sound quality is just as good as the earlier release, and it falls out of my ears quickly once I start sweating. I prefer wearing my buds live and am happy I didn't trade them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't stay in ear. Needs to be made in different
on December 30, 2023
Posted by: Lita2much
[This review was collected as part of a promotion.] I use them for everything for conversations movie watching.
Listen to music.
Listen to music.
Value
2
Response from Samsung USBy Social Commerce, January 2, 2024
Good day Lita2much,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082785/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082785/
Written by a customer while visiting Samsung US