Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
The Buds Of The Year!!
on December 17, 2023
Posted by: Jroxcool
[This review was collected as part of a promotion.] I'm a heavy user throughout the day given that I work outdoors so the fact that these earbuds are light and comfortable means that I can wear them for a long period of time. The audio quality is amazing and crisp, it's definitely better and improved from the previous ones I had. I would highly recommend these for anything, whether it's for listening to music or watching movies or even for phone calls, these are the earbuds that can manage anything and everything!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound in a small bud
on December 17, 2023
Posted by: Ocas11
[This review was collected as part of a promotion.] I use my Galaxy Buds 2 Pro as an everyday carry. Whether it's a work or on during a workout they are perfect with their long battery life. One thing I love is the fit they feel much more secure than any other buds I've tried before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I needed
on December 17, 2023
Posted by: WorkStew
[This review was collected as part of a promotion.] Work and play one pair all day. They fit good and stay in place. I wear them at work and tend to move and sweat frequently, they have handled the moisture and dust no problem. These buds are the most comfortable I've had. I wear them 4-5 straight before my ears need a break. The nose canceling works great with an easy switch to ambient aware when I need to hear what's around me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST earbuds I've ever owned by far!
on December 17, 2023
Posted by: AndyLovesGalaxy
[This review was collected as part of a promotion.] I use my new Galaxy Buds2 Pro for everything. From taking calls to recording voice notes to listening to my music & media! They are awesome! They fit perfect, they have a long battery life, they have excellent sound quality... and the noise cancelation is second to none! Would strongly recommend these to anyone who knows what's good for them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound!
on December 17, 2023
Posted by: Bonbon
[This review was collected as part of a promotion.] I've been using it to listen to audio books or music while out and about. It's great. Crisp sounds and I love being able to choose between ambiance or noise reduction. I do wish call quality was better though. The person on the other end of the line hears everything in the background, trains, cars, kids, etc. Everything. But if the main use is just music then it's great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hard to find a fault!
on December 17, 2023
Posted by: YumaFosgate
[This review was collected as part of a promotion.] I got my first pair last year as an upgrade to Galaxy Buds 2 because of a great deal. I wasnt expecting much of a change, but I was pleasently surprised. The noise cancelling has been amazing, and the ease of switching between Galaxy devices makes it so much better. Unfortunately sent them through the washer and the case wont charge the right bud. Perfect timing for another great deal to get another pair. Now, with both sets, I have enough to last as long as needed.
From the noise cancelling, which in my opinion top the other brands that are typically ranked best, to the sleek charging case.And I love how they are not jutting out of my ear like they want to be seen. These buds don't need to be a fashion piece like other brands, they put in the work where it matters, THE SOUND. It is hard to find a fault with these buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, but...
on December 17, 2023
Posted by: Miguel
[This review was collected as part of a promotion.] Awesome sound quality! ANC is quite impressive. I have never owned a pair of earbuds that lose power so quickly. They currently do not last more than 4 hours with ambient noise enabled. Quite frustrating.
Value
3
Response from Samsung USBy Social Commerce, December 29, 2023
Hey Miguel, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the battery life of your device is especially if you believe it is not functioning as expected and intended. We have provided a link to the Samsung Support Team and your warranty information, that covers a one year period, to help resolve this difficulty and help maximize your experience with this device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Buds
on December 18, 2023
Posted by: Gray21
[This review was collected as part of a promotion.] These buds are awesome the sound Quality is amazing coming from the first generation buds the galaxy buds 2 pro is an massive upgrade I recommend these to any Samsung user.
Value
4
Written by a customer while visiting Samsung US