Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Great but could be better
on December 14, 2023
Posted by: Kdrop88
[This review was collected as part of a promotion.] For listening the Buds 2 pro work great. They have a ton of settings to calibrate your music and audio. Some of the recent software have caused issues with the device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love These Buds!
on December 14, 2023
Posted by: UltraPhoneFan
[This review was collected as part of a promotion.] I love these buds! They stay in my ears, have great sound, stay connected to my phone, watch, or laptop, whichever I'm using at the time. They don't stick out of my ears and draw attention to themselves, but for nicely tucked in. The combined battery life in the buds and also in the case means I only charge them about once a week and don't even worry about them dying in the middle of a long workout. They do a great job drowning out all the noise and music I don't like at the gym with the active noise control on. The best thing for me, because I sweat a lot, is that all this great tech has an IP68 rating, so they could sit in over a meter of water for 30 minutes. They have so far resisted my perspiration several times a week, whether working out at the gym, running outside, or walking at the beach. I would definitely buy these again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Work great!
on December 14, 2023
Posted by: Relyxks
from Riverside, CA
Expertise:Intermediate
I dig these. They sit more in-ear than the original "pro". Noise cancelation works well and turns off/on quickly when set to do so.
For pro3 I hope they can add a "tone" to find lost buds. Often I've misplaced/dropped one and that feature would help a ton.
For pro3 I hope they can add a "tone" to find lost buds. Often I've misplaced/dropped one and that feature would help a ton.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samson's best ear buds to date
on December 14, 2023
Posted by: Earbuds4u
[This review was collected as part of a promotion.] Love using my Samsung buds 2 Pro when paired with my Samsung s23 Ultra phone watching YouTube videos movies and listening to music the sound quality is amazing and everything sync up nicely over Bluetooth connection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, apart from battery life
on December 14, 2023
Posted by: Alextheok
[This review was collected as part of a promotion.] I use my buds2 pro while at work, and while falling asleep. They sounds great, and are fairly comfortable apart from the metal causing a reaction with the skin in my ear canal, which can be quite troublesome. My biggest complaint is the battery life. They struggle to last an entire shift.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great set of speakers
on December 15, 2023
Posted by: Johnniemat90
[This review was collected as part of a promotion.] In my ears put them on turn music on and it's go Time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound, horrible painful fit
on December 15, 2023
Posted by: Zara
Sound is great. The fit is uncomfortable. It does not matter what size ends; small, medium, or large; they do not fit my ears and they are uncomfortable. I have been using the Galaxy + ear buds for years and love them. These...not so much.
Response from Samsung USBy Social Commerce, December 28, 2023
Hey Zara, thank you for sharing your feedback on your Samsung Galaxy Buds2 Pro. We would be happy to help you with the overall comfort and fit of your device. We have provided a link to an article to help ensure you have the optimal placement of the buds in your ears. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best I've ever had
on December 15, 2023
Posted by: DaylightSavings
[This review was collected as part of a promotion.] I've bought the 3 verisons of earbuds that came out before this and they don't compare.
• good battery life
• very comfortable
• sound amazing
• I only adjust them one time to fit
• excellent grip when I start sweating
• good battery life
• very comfortable
• sound amazing
• I only adjust them one time to fit
• excellent grip when I start sweating
Value
5
Written by a customer while visiting Samsung US