Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great choice! Happy Customer
on December 12, 2023
Posted by: NikkiiiNutsss
[This review was collected as part of a promotion.] I use my galaxy buds pro 2 pods every single day. The response time from my phone to the pods is perfect. When I need to pause for any reason, it's a quick tap. The speaker is clear and my music sounds great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and features but lacking some controls
on December 12, 2023
Posted by: Gongcha
[This review was collected as part of a promotion.] The buds are very comfortable, the design is practical, they don't get caught when changing clothes. The sound is rich and they have decent base. The automatic fading when it detect your voice is a handy feature but I wish it was smarter. It thinks that you are having a conversation when you may be humming along to a song and it fades the music which kinda ruins the moment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around earbuds
on December 12, 2023
Posted by: Skyzz1
[This review was collected as part of a promotion.] Great all around sounds, heavy bass but balanced sound.
The ambient sound mode allows clear conversations while listening to music and the noice cancellation works to keep most nice out.
The ambient sound mode allows clear conversations while listening to music and the noice cancellation works to keep most nice out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
produce irritation to my ears
on December 12, 2023
Posted by: Letsgo
[This review was collected as part of a promotion.] The are good but they produce irritation to my ears inside..i use other headphones and dont have a problem. Its the first time ever this has happened to me with any product.
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hi there LetsGo, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be to have an experience with your device as you've described. If you haven't done so already, please reach out to your healthcare provider to ensure you do not have some underlying difficulty causing this irritation. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I dont notice much of a difference.
on December 12, 2023
Posted by: Krawnnic
[This review was collected as part of a promotion.] Perform like the older models in my opinion. Not much of a difference.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Buds Pro 2
on December 12, 2023
Posted by: Leo253
[This review was collected as part of a promotion.] So I have to start by telling you that I have samsung everything!
I purchased Samsung buds plus first, Then Samsung pro, And after that, the Samsung pro 2. I have to say that pluses were cool. They lasted a long time. I like that cause. I listened to music all day long and I'm on the phone often. They worked out well but when the pros came out. I like that they could get wet, water resistant. I loved the pros. Then did protuse came out so I bought those. They were waterproof to a certain degree. I guess you could have them in water for I don't know, I couldn't tell you but I keep my buds in the shower. You know I'm saying sometimes I use them often like all day. They don't come out my ear. I just love the Samsung buds I've had other Buds from other brands And they have NOT Out done Samsung for ne thus far. I do have some differences between the pros and then the pro 2's. The pro2 come out my ears & fall out often. I'm constantly pushing them back in my ear and turning them around, pushing them in again and again. Where as I didn't have to do that with the pros. I also noticed the difference between the battery life. The pros were longer in battery For me than the pro 2's. I was going back-and-forth between the pros and the pro 2's Until I lost one of my pro Buds, And I lost one of my buds because my cushion things that go on the end of the earbuds that goes in your ear. I was so sad. the 2's tips don't off like that. Either way they're all great ear buds!
I purchased Samsung buds plus first, Then Samsung pro, And after that, the Samsung pro 2. I have to say that pluses were cool. They lasted a long time. I like that cause. I listened to music all day long and I'm on the phone often. They worked out well but when the pros came out. I like that they could get wet, water resistant. I loved the pros. Then did protuse came out so I bought those. They were waterproof to a certain degree. I guess you could have them in water for I don't know, I couldn't tell you but I keep my buds in the shower. You know I'm saying sometimes I use them often like all day. They don't come out my ear. I just love the Samsung buds I've had other Buds from other brands And they have NOT Out done Samsung for ne thus far. I do have some differences between the pros and then the pro 2's. The pro2 come out my ears & fall out often. I'm constantly pushing them back in my ear and turning them around, pushing them in again and again. Where as I didn't have to do that with the pros. I also noticed the difference between the battery life. The pros were longer in battery For me than the pro 2's. I was going back-and-forth between the pros and the pro 2's Until I lost one of my pro Buds, And I lost one of my buds because my cushion things that go on the end of the earbuds that goes in your ear. I was so sad. the 2's tips don't off like that. Either way they're all great ear buds!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Packed with features!
on December 12, 2023
Posted by: Monpiere
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 2 truly stand out as a remarkable pair of wireless earbuds. From their sleek and modern design to their impressive audio quality, they offer a fantastic listening experience.
One standout feature of the Galaxy Buds Pro 2 is the Active Noise Cancellation (ANC) technology. It effectively blocks out external noise, allowing you to immerse yourself fully in your music or podcast. The ANC can be adjusted to your preference, making it an excellent choice for both commuting or focusing in a noisy environment.
The sound quality of the Galaxy Buds Pro 2 is exceptional. The earbuds produce clear and detailed audio across all frequencies, with well-balanced bass, mids, and highs. Whether you're a fan of punchy beats or soothing vocals, the Buds Pro 2 deliver a rich and immersive sound experience.
Comfort is another area where the Galaxy Buds Pro 2 shine. They come with multiple ear tip sizes, ensuring a secure and comfortable fit for all users. The lightweight design makes them easy to wear for extended periods without any discomfort.
Additionally, the battery life of the Galaxy Buds Pro 2 is impressive. With the charging case, you can enjoy up to 20 hours of playback time, which is more than enough for even the longest of days.
The integration with Samsung devices is seamless, allowing for quick pairing and easy customization through the Galaxy Wearable app. The app offers various settings a
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality, but...
on December 13, 2023
Posted by: Chandu
[This review was collected as part of a promotion.] Great sound quality. But my ears started hurting if I used these buds pro 2's for more than 2 hours. I changed the silicone tip size to see if that would help, but that did not.
Value
4
Written by a customer while visiting Samsung US