Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
To be honest, I like the fact that they match my p
on December 12, 2023
Posted by: Bunny3
[This review was collected as part of a promotion.] I like using them when I am cleaning working out. Taking a walk are just quiet time. I listen to my music answer phone calls also Audio books.
The only one problem I do have is because I have small hair canals. It's sometimes a fight to keep them in my ears.
The only one problem I do have is because I have small hair canals. It's sometimes a fight to keep them in my ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, excellent product
on December 12, 2023
Posted by: bigcmanning
[This review was collected as part of a promotion.] I love that I can use them anywhere and that the sound quality is great for gaming, movies, and music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love buds!
on December 12, 2023
Posted by: Radgal
[This review was collected as part of a promotion.] I purchse puds 2 pro to use for my running. It fits to my ears really good and I love quality of the sounds while I am running with the buds. If I have to buy another earphones, I will definitely buy another Samsung buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Buds
on December 12, 2023
Posted by: BesosBabyPR
[This review was collected as part of a promotion.] Simple set up. Long lasting battery. Fits perfect in my small ears. Love the tutorials.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound but tough to keep in ears
on December 12, 2023
Posted by: Soultrap
[This review was collected as part of a promotion.] These are the best earbuds I've had so far and they sound great. Calls are clear through them as well. They don't stay in my ear well, however, even when trying all different tip sizes included with the Buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Newer isn't always better
on December 12, 2023
Posted by: ZenBonezZz
[This review was collected as part of a promotion.] Hey, I have to say the original Galaxy Buds Pro were great. I'm not quite sure what happened but the next generation of buds suck. I have both buds pro earbuds and the buds2 pro are not worth the money.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hello ZenBonezZz, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have different wants, needs, and preferences for their devices. Without knowing what features you are experiencing difficulty with, we have provided a link to the full device manual and the Samsung Support Team to help maximize your experience with this device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I use my buds when driving the truck.
on December 12, 2023
Posted by: Mackdaddy0317
[This review was collected as part of a promotion.] I really like my buds. They're very clear they're not as comfortable as the buds one. But they're good great on sound they last a long time I alternate years but they're a lot bigger and don't fit my ear canal as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and connectivity with my note 20
on December 12, 2023
Posted by: Static23
[This review was collected as part of a promotion.] I mostly use them for work and gym. Very comfortable to wear all day and have a long battery life. Very compact in size and connect fast to Bluetooth devices.
Value
5
Written by a customer while visiting Samsung US