Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Sounds amazing and ANC works great!
on December 12, 2023
Posted by: WhyIca
[This review was collected as part of a promotion.] These earbuds sound great. Deep bass, high treble, and an all around good sound. The active noise cancelation works great, and I really enjoy the touch features when coupled with the earbuds software. I've had mine about a year now and they are still going strong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds!
on December 12, 2023
Posted by: Teesmommy
[This review was collected as part of a promotion.] Love my ear buds! They have me in my own world. They cancel out the background noises & keeps music flowing. Love that it tells me who's calling & keeps me onthe know while in my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on December 12, 2023
Posted by: Hulksfsf09091986
[This review was collected as part of a promotion.] It's great for all movie streaming youtube video games etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good sound and battery life.
on December 12, 2023
Posted by: Pastor
[This review was collected as part of a promotion.] I have a a pair of Beats I thought were pretty good until I got the Buds 2 Pro on a promotion. Really have to say that they are the best sounding wireless buds I've used. Noise cancelling is very good and comes in handy during calls, and speaking of calls, the mic is so good that I was heard clearly while bike riding. Battery last a long time and the case fast recharges when they are low a few times before it needs to be charged itself. All around a great pair of buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on December 12, 2023
Posted by: Crys90
[This review was collected as part of a promotion.] I love them they are great for being on the go. I can clearly hear my calls and the caller can clearly hear me. Listening to music is beautiful with these too.Only con it when the case drops anf hit something the headphones come out, I wish that was secured
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best buds in the world.
on December 12, 2023
Posted by: Bruce66
[This review was collected as part of a promotion.] I've always been a Samsung fan. Every phone that I've every use is from samsung. And it's not just a brand obsession, it's that Samsung is just that good. Galaxy buds 2 pro is the first buds that I've ever gotten from samsung. And all I can say is that it's amazing. I personally love the noise canceling and 360 degree sound tracking the most. With Samsung's newest noise canceling
technology, you can enjoy your musics and movies in a totally noise-free environment. And using it wheth the 360 degree head tracking feature on, truly gives you a immersive and vivid sound experience. It's like you brought what you see and hear to life.
Lots of noise canceling buds in the market have comfortable problems. Because of the shape and pressure of the buds. But galaxy buds 2 pro have none of those problems at all. The of a kind shape makes them fit right into your ears and would never fall out. They are super comfortable to wear and are also sweat and water proof. So don't worry about wearing them when you want to work out at the gym. The specially designed pressure vent of the buds have awesome on reducing pressure in your air. Making them super comfortable to wear.
Lastly, it's sound. Well, there's nothing much to say about them. They're just too good. And you'll never believe me unless you buy one and try them on yourself. Trust me, once you got them you'll never use another brand agian. That's how good they are.
technology, you can enjoy your musics and movies in a totally noise-free environment. And using it wheth the 360 degree head tracking feature on, truly gives you a immersive and vivid sound experience. It's like you brought what you see and hear to life.
Lots of noise canceling buds in the market have comfortable problems. Because of the shape and pressure of the buds. But galaxy buds 2 pro have none of those problems at all. The of a kind shape makes them fit right into your ears and would never fall out. They are super comfortable to wear and are also sweat and water proof. So don't worry about wearing them when you want to work out at the gym. The specially designed pressure vent of the buds have awesome on reducing pressure in your air. Making them super comfortable to wear.
Lastly, it's sound. Well, there's nothing much to say about them. They're just too good. And you'll never believe me unless you buy one and try them on yourself. Trust me, once you got them you'll never use another brand agian. That's how good they are.
In summary, it's the best bud in the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Easy to use.
on December 12, 2023
Posted by: Kfr439
[This review was collected as part of a promotion.] I use the ear buds at work. They are comfortable to wear for extended periods of time and the sound quality is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disconnect
on December 12, 2023
Posted by: Galaxy64
[This review was collected as part of a promotion.] The ear bus disconnect all the time. You can not make or receive calls with them complete garbage. Better off buying the after market and saving yourself a lot of money.
Value
2
Response from Samsung USBy Social Commerce, December 20, 2023
Hi Galaxy64, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you on a daily basis. We have provided a link to an article to help with the connection to your cellular device you mentioned. Without knowing if the difficulty with your calls is being able to hear through the microphone or not being able to connect in the first place, we have provided a link to the Samsung Support Team to work with you directly towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US