Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Buds 2 pro
on December 12, 2023
Posted by: Djm188
[This review was collected as part of a promotion.] I use it for when I'm at the gym or traveling I love the fact the music will lower when someone talks to me or when I turn my head you can tell the sound follows you. I love the fit as well very comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fit well, comfortable sometimes loses connection
on December 12, 2023
Posted by: Mthiwadago
[This review was collected as part of a promotion.] I use the buds all through my active life, work, driving, working out, I forgot how to hold a phone on my ear !
They are sleek, small, convenient. I just bought my mum one as a gift
They are sleek, small, convenient. I just bought my mum one as a gift
Value
3
Response from Samsung USBy Social Commerce, December 20, 2023
Hello Mthiwadago, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio quality and usage of your device for both your media and calls. We have provided a link below to an article to help troubleshoot the connection of your buds to your device. We have also included a link to the Samsung Support Team if you have need of further assistance or have any questions. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great but could use some improvements
on December 12, 2023
Posted by: Satreuh
[This review was collected as part of a promotion.] They are great could use better battery life but my brother's dog chewed up my case and it still works so definitely tough I do love my bud 2 pro
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound features and long battery life.
on December 12, 2023
Posted by: D3V10U51
[This review was collected as part of a promotion.] I have a 2 Samsung smart tv's I use for streaming as well as my tab S7. Also have a Galaxy watch Classicand the S22 ultra smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 2 Pro
on December 12, 2023
Posted by: Printguru
[This review was collected as part of a promotion.] These are the best earbuds I have used great sound and long battery lufe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features
on December 12, 2023
Posted by: Cowboysfan323
[This review was collected as part of a promotion.] Wear these at work daily. When I speak they mute.. I mean who does that. Samsung has never let me down. Wether uts a phone, watch, or Buds. Love my samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds
on December 12, 2023
Posted by: Jethro330
[This review was collected as part of a promotion.] Great ANC without sounding digital on the passthrough. Easy pairing and solid connection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product but Slightly off
on December 12, 2023
Posted by: DisposableChameleon
[This review was collected as part of a promotion.] The buds are great however I feel like the design is a little different then what the main stream feel is. With their small size they are more prone to get lost if you drop them in grass or other dense/thick areas. Outside of that they have good features and the new case material feels good in the hands.
Value
4
Written by a customer while visiting Samsung US