Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound
on December 12, 2023
Posted by: TxMerc
[This review was collected as part of a promotion.] I use it while I'm at work t block out excessive noise while still being able to communicate with the people around me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesomeness
on December 12, 2023
Posted by: Pete05
[This review was collected as part of a promotion.] Great sound. Great fit. Pairs well with all my other Samsung devices. Love them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on December 12, 2023
Posted by: laflorra
[This review was collected as part of a promotion.] Wow these are great, eat to use. They last a long time. I used just one and it last 7 hrs without needing to charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds ever!!!
on December 12, 2023
Posted by: MothFett
[This review was collected as part of a promotion.] Using Buds for me is primarily about listening to music, and these hit the bullseye. Being stereo synced to my Samsung device makes for a great experience as the music comes out perfect. As an older consumer, my hearing isn't what it used to be, but ambient sound on the Buds helps me overcome that immensely. While these are by no means a hearing aid, they definitely help.me by helping me hear things I might not without and bring an unexpected bridge to that gap.
Because I use them so much, battery life is a concern. And these, unless there's a period where I use them constantly over a 12 hour period, has never let me down. The case charges them quickly, and when the cases power battery is exhausted wireless charging puts me back into usage of them quickly and easily with my Samsung wireless charging pad.
But hands down, through the Samsung Wearables app, my favorites feature is being able to tweak the settings. Adjusting the touch settings to my needs is quick and user friendly. Best ear Buds purchase I've made for a mobile device in a long time and the product in general assures me I'll be using them for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The noise-canceling feature
on December 12, 2023
Posted by: Earthlingyoga123
[This review was collected as part of a promotion.] The noise canceling feature has made many things a lot more pleasant, such as vacuuming, Air travel, attending sporting events, and meditation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved the sound performance it offered.
on December 12, 2023
Posted by: Mau260993
[This review was collected as part of a promotion.] I use my Galaxy Buds 2 Pro every day at work. I work as a singer and they are my perfect companion to always be rehearsing my music. They are super comfortable, they offer me very good sound and I love the battery. I just love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I don't think my noise canceling is working.
on December 12, 2023
Posted by: Samsungtogo
[This review was collected as part of a promotion.] I work out with them. They aren't snug so they fall easily. Also, noise canceling is not working and never did.
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Hey there, thank you for sharing your feedback on your Samsung Galaxy Buds2 Pro. We understand how important all of the features of your device are to you whether they be the sound settings or the touch features. We have provided a link to an article about how to use the active noise canceling feature of your device. We have also included links to the warranty information and the Samsung Support Team if this article does not resolve this difficulty. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
smsng.us/Warranty-Info
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Most feature rich buds I have ever owned!
on December 12, 2023
Posted by: JaredG
[This review was collected as part of a promotion.] I absolutely love these buds. The rechargeable charging case is a must. The extended features I get on my Galaxy using the Galaxy Wearables app is awesome and has so many features. The sound quality is good. My only complaint is that the bass isn't very good. They need to make the bass bigger and hit harder. I have bass boost turned on in the Wearables app but it still isn't very good. Also maybe make it so they can go louder a bit in volume.
Value
4
Written by a customer while visiting Samsung US