Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
2
Was not a great fit.
on December 6, 2023
Posted by: Nellzee
[This review was collected as part of a promotion.] I did not like my new buds. They sounded great. But did not fit as well as my old buds. No matter what fitting I used they always fell out of my ear.
Value
2
Response from Samsung USBy Social Commerce, December 6, 2023
Hello Nellzee, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the overall fit and comfort of your device is to you on a daily basis. You have stated already attempting the additional ear tips included with your device. You can also perform a fit test while wearing the buds in the Samsung Wearables App. We also have available foam conform ear tips to help you enjoy the amazing sound quality and features of this device with the secure fit you are looking for. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice update to buds gen 1 buds
on December 6, 2023
Posted by: Reamker315
[This review was collected as part of a promotion.] Buds are more comfortable than the previous gen of galaxy buds. The silicone tips leave much to be desired, they are not much different than previous, need to order third party tips for full comfort in ear. May tryout fe buds next to see if the full package is there.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on December 6, 2023
Posted by: Monica
[This review was collected as part of a promotion.] I use my headphones for work & when I go running. They are so comfortable & very clear. They last all day. I'm very happy with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mighty and Powerful
on December 6, 2023
Posted by: GBF2000
[This review was collected as part of a promotion.] Just absolutely love my Buds 2 Pro! I Bought this on a sales offer almost a year ago, using it every single day! The Sound is amazing, the wellness resources are great and the 360 audio and Noise Canceling are my personal favorite! And the battery lasts for daaaays!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Improved from original buds pro
on December 6, 2023
Posted by: YUMMYSocks
[This review was collected as part of a promotion.] I use my Galaxy buds all the time at school and work. They have great noise canceling and great audio quality. I love how easy it is to swap from my phone to my tablet. The reason I give it 4 instead of 5 stars is because they don't stay in my ears very well and I have to turn off touch control in order to get them back in my ear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound quality, good long lasting battery
on December 6, 2023
Posted by: SOUPMASTER101
[This review was collected as part of a promotion.] I use my buds for gaming and listening to music the quality is good the battery last long for my gameplays.
Good for long study sessions, it's comfortable for long periods of time. They give a good sound quality and amazing case that is pretty durable, I've dropped it a few times and they have yet to break.
Good replacement for my Sony earbuds would recommend.
Good replacement for my Sony earbuds would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better.
on December 6, 2023
Posted by: Hendoman
[This review was collected as part of a promotion.] The Samsung Buds Pro 2 have great sound. Good sound cancelling. I wish they had the wings to help with fit.
Value
3
Response from Samsung USBy Social Commerce, December 7, 2023
Hello Hendoman, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the audio quality and noise cancelation features of your device. If you are working to obtain the fit you would prefer, you can attempt the additional ear tips that were including with your device, you can perform a fit test while wearing the device in the Samsung Wearables App. Lastly, we have available foam conform ear tips that will help get you the secure fit you are looking for. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good quality ear buds
on December 7, 2023
Posted by: SAVAGESUPREME
[This review was collected as part of a promotion.] I use my Samsung ear buds for everything, phone calls, music, movies, podcasts, and work.
I love being able to switch between hearing ambient noise around me noise-canceling. The buds fit good and have a good battery life as well
I'm so satisfied with my Samsung ear buds and I always recommend them to my friends
Value
4
Written by a customer while visiting Samsung US