Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Able to enjoy gym workout better thanks to these
on November 19, 2023
Posted by: Havi2k
[This review was collected as part of a promotion.] Cancels out the excess noice
Can here the music very well
Long battery life
Color is so pretty
Can here the music very well
Long battery life
Color is so pretty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best all around buds soft touch plastic sucks.
on November 19, 2023
Posted by: BrigM
from Southern Oregon
Expertise:Intermediate
Ive had 2 pairs of buds, the Buds+ and the older buds pro and I have always loved them. The previous buds are one of my favorites and I still use them when im out and about compared to my Soundcore Liberty 3 pros. The sound quality is amazing but now mind blowing. I would not call these audiophile quality buds. The fit is decent and mostly stays in my ears with minor adjustment. My biggest gripe with these is the soft touch plastic on both the buds and the case. Samsung, what the heck were you thinking? I work a very active job and move, pick up things etc. Which means I sweat a lot which the buds internals are totally fine. but the soft touch plastic is now returning to the oil from which it came from. they are now sticky, and all around yucky. TLDR, best all around buds especially in the ecosystem, never ever use soft touch plastic with buds again.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
5
Response from Samsung USBy Social Commerce, December 4, 2023
Hello BrigM, we appreciate you providing your feedback to us on your Samsung Galaxy Buds2 Pro. We understand how important your device is to you especially if used during work. Your feedback is crucial to us as we strive to innovate our product line and provide the best possible experience to our customers. We hope you'll reach out to us with any questions or further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Headphones Ever.
on November 19, 2023
Posted by: Bexxx101
[This review was collected as part of a promotion.] The headphones are great for watching videos. Battery life is the best feature. One thing I would change about it would be better battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from original galaxy ear buds
on November 20, 2023
Posted by: Lakota
[This review was collected as part of a promotion.] The sound is much improved from the regular earbuds. I find myself using my earbuds over my fancy surround sound setup for movies and games. On a plus note they survived a trip through the washing machine when left in pants pocket.
Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product!
on November 20, 2023
Posted by: chilloischill
[This review was collected as part of a promotion.] This is a great product, I've been using it to play games on my pc after upgrading from the galaxy buds pro. The jump in sound quality is nice and a little noticeable, the only downside I've noticed is that the pro 2 color wears away a little easier. so I'd recommend going with black...
overall amazing earbuds though
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The word excellent falls short to describe this pr
on November 20, 2023
Posted by: Eogo38
[This review was collected as part of a promotion.] It has great sound power. I like the bass and when I make a call the other person has no problem hearing me. Apart from that, the functions it comes with are fantastic, such as notifications and how it notifies you when you receive a notification. I was not wrong to use the galaxy buds pro 2 after being a beats user. I really like this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and slick
on November 20, 2023
Posted by: Caseface
[This review was collected as part of a promotion.] Nice and small low profile without the hanging down piece of others. Use while working from home
Riding the bike listening to music is safer with the ambient sound on.
Riding the bike listening to music is safer with the ambient sound on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Audio quality
on November 20, 2023
Posted by: Lolo123
[This review was collected as part of a promotion.] Good audio quality and noise canceling is great. .
Value
5
Written by a customer while visiting Samsung US