Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
2
Disappointing
on November 13, 2023
Posted by: Chris
I want to like these because I use all samsung products. But since I've been using these I could not be more disappointed. Samsung has it all wrong when it comes to audio. The treble is so sharp it hurts my ears. The audio quality is worse than other earbuds that are even cheaper than these. Not worth it. I love samsung products but these are not "pro" level earbuds
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 27, 2023
Hi there Chris, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have a range of different preferences when it comes to balance in sound. If you are wanting a different balance in the Samsung Wearables App under settings and equalizer you can change the sound profile to one that better suits your preference. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the sound and ease of use
on November 13, 2023
Posted by: SparklyOne
[This review was collected as part of a promotion.] I use my ear buds for everything. I love the ambient sound, the features to skip, replay, or pause. It's so simple and easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio and battery life
on November 13, 2023
Posted by: Ashcat
[This review was collected as part of a promotion.] I love my bud pros, they always provide me with a great listening experience no matter whether I am watching shows, movies or listening to music! I also love how no matter when I connect to my buds I always have enough battery for whatever I need to use them for through the day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What have I been missing
on November 13, 2023
Posted by: Music2mybuds
[This review was collected as part of a promotion.] I never believed that any sort of headphones could just stick in my ears and stay there nor that little buds could sound so good.
These things blew my mind out of the audiopond.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is amazing
on November 13, 2023
Posted by: Boss156
[This review was collected as part of a promotion.] I use the ear buds for listening to music through out the day and I love the facts that it tells me when I have texts and the phone calls are nice and crisp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ground sound for music not great for calls
on November 13, 2023
Posted by: Emathan3
[This review was collected as part of a promotion.] Great sound for music and for videos. Noise cancelling works well. However constantly notice delay in audio when taking calls. Overall nice bluetooth ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 2 Pro are very impressive with sound.
on November 13, 2023
Posted by: Efrain1974
[This review was collected as part of a promotion.] I love wearing the buds 2 Pro for gaming on my phone. Very light case and the noise canceling is top notch. Music sounds Amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best quality sound I've seen
on November 13, 2023
Posted by: Samsunglover2740
[This review was collected as part of a promotion.] I use these headphones all the time. Whenever I need to hear anything on my phone, I pull these and they connect in less than a second. I have never herd better quality audio, and I love how easy it is to switch between noise cancelation and pass through mode. I love the quality of noise cancelation, and when I turn it on, I can hear almost nothing outside.
Value
5
Written by a customer while visiting Samsung US