Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best ear buds ever!
on November 13, 2023
Posted by: Geraldm459
[This review was collected as part of a promotion.] Great sound, easy to manage, easy to pair. App is seamless and easy navigate. They are very comfortable in my ear. All around the best ear buds I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Sound and Noise cancelling
on November 13, 2023
Posted by: Gipper24
[This review was collected as part of a promotion.] I love the headphones for sound and noise canceling. The touch feature is easy, Google works well, and the noise canceling works well. The only complaint I have is sometimes the sound echoes or doesn't sync well between both headphones.
Value
3
Response from Samsung USBy Social Commerce, November 27, 2023
Hi there Gipper24, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying so many of the features of your buds. We have provided a few links to help you with the buds working together in sync. We have also provided a link to the Samsung Support Team if these articles do not resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Buds Pro!
on November 13, 2023
Posted by: Samsunglover4life
[This review was collected as part of a promotion.] My buds pro were a birthday gift last year from my husband. I have never been able to find ear buds that fit well or comfortably in my ears until these! I am.so happy with them. I use them daily, sometimes multiple times per day.
They have great sound, good connection, and have great background noise canceling features too. The hold a charge amazingly well and I love that my case charges them without it needing to be plugged in too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4/5 since the active noise canceling can be better
on November 13, 2023
Posted by: FLUSHEEWOFFICIAL
[This review was collected as part of a promotion.] I have my Buds2 Pro on all day long. What I like the most is that I can have both the Left and Right on at the same time, with noise cancellation active since it is not an impediment, due to the voice detection feature. Since what this feature does is that once it detects that I am speaking, the ambient sound function is activated. allowing me to have fluid conversations without the need of removing the headphones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ear bud pro 2
on November 13, 2023
Posted by: Chefjeff
[This review was collected as part of a promotion.] I found the ear bod pro 2 to be a perfect product if something should happen to them i will buy them again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product sounds great but has some flaws
on November 13, 2023
Posted by: Lildumpling
[This review was collected as part of a promotion.] I bought these to replace my old earphones and these are great! They do fit snug in my ear for a slick profile but I struggle trying to get them out of my ear sometimes. I use these for everyday things (school, work, etc.) but I can only have them in my ear for about an hour till it starts to have some discomfort and pain. Maybe buying new ear tips will help but as of now they work with limitations. The ANC is a pretty cool feature but the noise cancelling feature could use some work. The sound quality (by no means am I a professional) is good for me and being able to adjust the EQ helps me push out more bass which I prefer. The phone to earbud connection is amazing for the Samsung line. It connected right away to my phone by just pulling them out and connected to my tablet just as fast. I would recommend these but just buy new ear tips for longer use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's easy to use
on November 13, 2023
Posted by: Samsungboii
[This review was collected as part of a promotion.] I watch a lot of videos on my phone , I really like the quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on November 13, 2023
Posted by: Ridley16
[This review was collected as part of a promotion.] I love the new iteration of the buds pro. The noise cancellation is key to my morning runs. I don't hear a thing except my music. I also got the Pokeball case for it to make it look extra badass.
Value
5
Written by a customer while visiting Samsung US