Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Love them!!! I will never use any other brand agai
on November 13, 2023
Posted by: Waifu2020
[This review was collected as part of a promotion.] Sound is amazing and they are so reliable they fall out sometimes but nothing I can't get over
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product could use improvement on quality
on November 13, 2023
Posted by: Audreyid
[This review was collected as part of a promotion.] I use my ear buds for music streaming, Bluetooth audio for navigation / driving but they will only work for on Bluetooth calls with one bud not both otherwise if I try to call someone they cannot hear me. Find my mobile is useless once earbid dies and you cannot find them.
Value
2
Response from Samsung USBy Social Commerce, November 23, 2023
Hey there Audreyid, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear that you are enjoying using your device for music, streaming, and navigation. We would be happy to help you troubleshoot the audio on your phone calls with you if you would like. We have provided a link below to the Samsung Support Team for direct assistance with your device and options to help resolve the difficulty you mentioned. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I actually love the run time/battery life
on November 13, 2023
Posted by: Mandingo
[This review was collected as part of a promotion.] I use these for work, it's alot easier to talk to people while I'm driving not in my vehicle. I like the noise cancelation and how it fits in my ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product
on November 13, 2023
Posted by: Dailymon
[This review was collected as part of a promotion.] Music and sound is great if u get one that is not colored be weary of it getting dirty i have to clean it constantly and even then some of the marks dont disappear
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Hello Dailymom, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying listening to your favorite music on your device. If you do have concerns about the appearance and protection of your charging case, we do have a variety of protective cases that are compatible with this device. Thank you for being a Samsung customer. -Elizabeth
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on November 13, 2023
Posted by: Icsandman
[This review was collected as part of a promotion.] Best buds by far, I've had bose, beats, the sound and clarity is amazing, definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ear buds
on November 13, 2023
Posted by: Sunshinegirl
[This review was collected as part of a promotion.] I'm not a big fan of ear buds ad I was raised on headphones..I usually find they fit weird..but these are great and comfortable and you can not hear things if that's what you choose also great color choices I hot purple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Work well for what I use them for
on November 13, 2023
Posted by: BowlineTech
[This review was collected as part of a promotion.] I use the buds while listening to podcasts and music. I would like them to secure in my ear better, but they do well. I use them while working out, mowing the yard, and running power equipment. They do well for blocking excess noise. The sound coming out is great and usually suitable for overpowering outside noise.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These buds have great sound.
on November 13, 2023
Posted by: Kitkate
[This review was collected as part of a promotion.] I use these headphones as a part of everyday.
The gym, for listening to music thru out the day. For the gym. Listen to videos for school.
The gym, for listening to music thru out the day. For the gym. Listen to videos for school.
Value
5
Written by a customer while visiting Samsung US