Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Blew me away.
on November 13, 2023
Posted by: Misterwendel79
[This review was collected as part of a promotion.] I use my Buds 2 Pro primarily at the gym. I was always an over the ear kind of guy. But they got sweaty and stinky. When I learned about the features of the buds, I couldn't resist. Let me say boy was I wrong about your buds. The full sound with bass, the noise-canceling and other automated features are invaluable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good sounding
on November 13, 2023
Posted by: Mimi007
[This review was collected as part of a promotion.] I love my buds2 pro piece. The sound quality is best and also love the features to switch it to ambient mode with a touch of the buds and you don't have to open your phone or anything. I have this in white and just a case to protect it from cracking in case of a drop/fall. These are the second pair I'm purchasing. They are also quite stylish.
My only issue is, not sure if it's because I don't know how to fit it properly but these buds don't 'stick' in my ears like I would have loved it to. I don't run with the buds on as they always drop.
My only issue is, not sure if it's because I don't know how to fit it properly but these buds don't 'stick' in my ears like I would have loved it to. I don't run with the buds on as they always drop.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Whether it's music or phone calls they're the best
on November 13, 2023
Posted by: Subzerologic
[This review was collected as part of a promotion.] I use mine almost daily! For work, play, or working out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for all around usage.
on November 13, 2023
Posted by: Aszabo98
[This review was collected as part of a promotion.] I bought these headphones after using the original galaxy buds pro and they have not yet let down. With incredible battery life and super fast charging speeds these headphones will last you days and if not the whole week practically on one to two charges and I use them about 11 hours a day for work. The automatic Bluetooth connection makes these headphones super convenient to use as well as the noise cancelation option that's provided when using both headphones. This works great for people who don't like loud sounds or work in a loud environment. These headphones also don't take up much space and they aren't huge or hanging out of your ears when wearing. Overall I'd rate the experience I get with these a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the touch features
on November 13, 2023
Posted by: Bbygrl
[This review was collected as part of a promotion.] I love the galaxy buds pro2 works good woth my galaxy s 23 phone and smatchwarth and you can sync all devices. Was worth the price and hope to enjoy them for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome works wonderful. I love it
on November 13, 2023
Posted by: Shaleek
[This review was collected as part of a promotion.] I use my buds2 for everything .streaming, video gaming calls music everything. I love them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but minor bug
on November 13, 2023
Posted by: Oddsvoltage
[This review was collected as part of a promotion.] So far there the best buds i have had how ever i have have one minor bug where it wont switch out of the phone audio mode versus the regular audio mode.
Value
3
Response from Samsung USBy Social Commerce, November 23, 2023
Hello Oddsvoltage, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how excited you are about the usage and features of your buds. Without knowing if you are referring to the ANC feature and the ambient noise feature not switching back and forth during calls or something else. We have provided links to the full manual and the Samsung Support Team. These resources can work together to help adjust any settings or determine what other steps may need to be taken to ensure your device functions fully as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The pair ghat fits well to your lifestyle.
on November 13, 2023
Posted by: Barada
[This review was collected as part of a promotion.] This js the laor i have been looking forever. I purchased it last year . It has best possible tech features and put of the qorld spund quaities. Awesome battery life and unbeleibable ergonomics of the device , that would suit everyone.
100 perecent recommended.
100 perecent recommended.
Value
5
Written by a customer while visiting Samsung US