Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
i love my buds
on November 13, 2023
Posted by: SUNSHINE1
[This review was collected as part of a promotion.] I USE MY BUDS TO LISTEN TO MUSIC, STORIES, AND HEAR MOVIES.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Noise Canceling features!
on November 13, 2023
Posted by: AudiophileKiki
[This review was collected as part of a promotion.] This pair of ear buds are my daily driver for listening to music and sometimes playing games. The sound is clear and it cancels outside noise well, as I can't even hear my partner talking to me when I am using it. It's made for some funny situations, that's for sure. Another feature that I find useful is the voice detection feature, where if some one begins talking to you, the buds will quite your music or audio so you can hear them. Definitely perfect for when your working on something but still want to hear your loved ones. Not so good for if you're in a supermarket as it'll probably be lowering your audio all the time. Thankfully, you can turn off that feature if you so desire it. The only thing I'm not a huge fan of is how it slips out of my ear at times, and if you've been wearing it for too long it can hurt your ear a little. However, this isn't that big of deal for me.
Also if you had the Galaxy Buds Live, or the Galaxy Buds Pro before this, any case you got for those ones will also fit on this case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Sound, Poor Ear Retention
on November 13, 2023
Posted by: Kerbalnaut
[This review was collected as part of a promotion.] The Buds2 Pro earbuds solved many issues of the issues I have had witb Bluetooth earbuds in the past. However the fit was the one major new problems I encountered. The connection, noise canceling and sound on the Buds2 Pro are rock solid. I never had any issues with things like sound imbalance or Bluetooth connection. They just worked. And the sound was great and the noise canceling impressive for the form factor of the earbuds.
However the fit in my ears was not good. Something about their shape made them naturally fall out of my ears with the provided rubber tips. I tried 3 types of aftermarket tips and only found marginal success with solving this issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 2 Pro - Great Headphones
on November 13, 2023
Posted by: AndroidFan17
[This review was collected as part of a promotion.] I use my ear buds pretty consistently for all areas of my life. Whether it's for work, relaxing, or for workouts, these earbuds are great across the board. They sound great when listening to music, and I often use them for calls and they work great as a headset too. Overall, these are great and I carry them almost wherever I go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's alright!
on November 13, 2023
Posted by: Cowboybloop
[This review was collected as part of a promotion.] For the most part the buds are great! the ear bus plastic piece that comes with the buds does a good job. Pretty nice sounds and boost. The only issue is when I am using my headphones in active noise canceling I'm still able to hear the outside world.
Value
3
Response from Samsung USBy Social Commerce, November 23, 2023
Hey there Cowboybloop, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are overall enjoying the comfort and sound quality of your buds. If you believe the ANC feature of your buds is not functioning as intended, we have provided a link below to the Samsung Support Team for assistance. They can work with you to troubleshoot any difficulty you are experiencing with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Reliable, and solid battery life
on November 13, 2023
Posted by: zTowerOfPower
[This review was collected as part of a promotion.] I've had my "buds 2 pro" for 2 years. I use them for calls and media with my phone. The battery is still excellent, and they always work properly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They're amazing.
on November 13, 2023
Posted by: Deejay
[This review was collected as part of a promotion.] They work great for everything. They're convenient everywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Slim Product!
on November 13, 2023
Posted by: Billetwound81
[This review was collected as part of a promotion.] I use one earphone at time to listen to podcast, youtube videos or just audio, and music. The quality of the sound is great. It says it only has 8 hrs of battery but it seems like way longer. The charging case is nice, barely notice it in your pocket. Charges magnetically and with a USB-C. Theres alot of functionally on the Wear app for them. Almost overall a great product!
My only problem with them, and it just might be me, is i cant keep them in my ear. They just fall out after a while. They dont come with a variety of the ends to fit everyones ears and youll have to do alot of searching to find ones that are perfect for you. Also if they arent sitting in the right spot ( as like i said the do fall out of my ear) they dont detect they are in your ear and pause whatever your watching or listening to over and over again.
If that problem was fixed would give these ear phones 5 stars easy, but since i had to do legwork, and im still looking, for the perfect end for my ear Im giving them 4 stars.
Value
4
Written by a customer while visiting Samsung US