Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
The Buds 2 Pro are fantastic. Excellent quality!
on November 13, 2023
Posted by: KadZ97
[This review was collected as part of a promotion.] The Buds 2 Pro seamlessly connect across my galaxy devices and microsoft computer. The sound quality is fantastic and the enhancement features help me enjoy my movies, audio books, and music just how I want to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds 2
on November 13, 2023
Posted by: Rico41
[This review was collected as part of a promotion.] Best buds I have purchased. Would buy another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This earbuds have great sound quality, bass
on November 13, 2023
Posted by: Mike09
[This review was collected as part of a promotion.] I use the earbuds all day, they're comfortable and the bass and sound is powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality , wish they were louder tho .
on November 13, 2023
Posted by: Christian
[This review was collected as part of a promotion.] I use my earbuds almost everyday, I could be listening to music at work , watching a movie while eating, or just to call someone.
I really love these earbuds !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Wireless Earbuds. Just one problem...
on November 13, 2023
Posted by: USW444
[This review was collected as part of a promotion.] I use the Buds2 Pro every day. For commuting, for studying, listening to music, and streaming. I love them. Their ANC is very flexible, along with comprehensive adjustable settings. There's one problem. The fit. I've tried many eartips, but I can't seem to get a solid fit. The fit is okay, but at some point, they'll wiggle out of my ears with certain movements, like bending down or turning my head from side to side. It's a little annoying, but it doesn't stop me from using them. I hope the successor will fix that problem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product is great, worth the price
on November 13, 2023
Posted by: Sentry2703
[This review was collected as part of a promotion.] From the moment I started using the buds2 pros, I fell in love with them. The connectivity with my phone and other samsung devices was really great.
The find my device was also very useful, because I'm very careless and got to find my buds on various occasions. Only wish the case had the same functionality, and that's honestly why my review wasn't 5 stars, because the case is just as important to not lose in my opinion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
very sensitive
on November 13, 2023
Posted by: matt55
[This review was collected as part of a promotion.] The box breaks quickly, I have been changing the device twice due to technical failures as well, thanks to the fact that Samsung I was able to collect the warranty (and when it is no longer there and it is damaged only like the other two times I do) but that for the physical part saves Sensitive even in the operation, sometimes I don't even touch the hearing aid and I crash, pause or change it, so I would recommend them, but I do see many failures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Really hate these headphones!
on November 13, 2023
Posted by: Cosmoash
[This review was collected as part of a promotion.] I do not like these headphones. They never stay in my ear, at all! I used to own the older pair of Samsung earbuds and they were perfect the way they sit in your ear, but I lost the right side so I purchased these because it was a newer model.. never again.. and now I can't find the older model anywhere!
Value
2
Response from Samsung USBy Social Commerce, November 14, 2023
Hello Cosmoash, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have a variety of needs and ear sizes and shapes. If you have already used the additional silicone tips that were included with your device and are still experiencing this difficulty with the fit, we do have available conform foam ear tips that can help with the security of the fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US