Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great features, long lasting and comfortable
on November 13, 2023
Posted by: BatMan
[This review was collected as part of a promotion.] I use my Galaxy Buds2 Pro for a plethota of different things. One of my favorite is when I am at school, and I am trying to study or listen to audiobooks the noise cancellation comes in handy perfectly. I use my buds on a daily bases for other things as well, I like using them at the gym to listen to music or even watch youtube videos while working out. I definetly recommend these for anyone who wants something sleek and comfortable for everyday use instead of bulky headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Anc and Bass are Great
on November 13, 2023
Posted by: Xlyoid
[This review was collected as part of a promotion.] The buds 2 pro has great anc and bass and i have no issue with battery life. The only issue I have with these buds is that the highs can get a little too loud and take over the mids.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Worse quality then buds pro
on November 13, 2023
Posted by: Hanzalah
[This review was collected as part of a promotion.] The buds 2 pro have worse quality of sound then buds pri but better fit but the money I put ti upgrade that was an absolute waste I was thinking ti upgrade from my watch 5 pro to 6 classic but there's not much for me to upgrade. Samsung wake up bring Innovation backkkk.
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hey Hanzalah, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have different desires in the audio profiles and experiences with sound. If you haven't done so already, we recommend exploring the equalizer setting in your Samsung Wearables App. If this does not help you find the perfect sound combination for your enjoyment, we have also provided links to the full manual for your device and the Samsung Support Team to best align your buds to your desires. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality and charging is good
on November 13, 2023
Posted by: Tyrone12
[This review was collected as part of a promotion.] Most entertainment and gaming, music also charging is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the noise isolation feature
on November 13, 2023
Posted by: Sleepy121w
[This review was collected as part of a promotion.] I use my buds for everything and have never disappointed me. I feel like I barely have to charge them. I also appreciate the way they fit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound
on November 13, 2023
Posted by: Neesiepooh
[This review was collected as part of a promotion.] I really enjoy my ear buds, especially the noise canceling feature while I'm mowing. My only issue with the ear buds is that they have a tendency to fall out of my ears , especially when I'm working hard and sweating a lot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very simple
on November 13, 2023
Posted by: Rlewis2607
[This review was collected as part of a promotion.] Very easy to par with my samsung phone and very good sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on November 13, 2023
Posted by: Banana
[This review was collected as part of a promotion.] I've had these for a little while now and use them all the time. The sound is great quality and the charge lasts forever in them.
Value
5
Written by a customer while visiting Samsung US