Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This product is best for everyone!!!
on November 7, 2023
Posted by: Someone
[This review was collected as part of a promotion.] I used buds pro before I change to 2 pro. One thing I worried was speaker quality. Because it got smaller. But they had same quality of sound and speaker, better noise canceling and comfortable fit. Perfect design and great features make this device perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds
on November 7, 2023
Posted by: Hatoyama
[This review was collected as part of a promotion.] I love these earbuds but they have some quirks. They don't work for phone calls for me. I can hear the people but they can't hear me when I talk so I have to take them out when I get a call. The voice detect from noise canceling to ambient sound was also a hit or miss too. Sometimes it would work great and other times it wouldn't. Overall though, I love these buds just some of the features I'm having trouble with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Earphones Ever
on November 7, 2023
Posted by: Lucifer
[This review was collected as part of a promotion.] I've never had an issue with my galaxy buds 2 pro, I enjoyed listening to music and watching movies and just scrolling through YouTube. I was robbed for all my galaxy belongings recently but was able to recover my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great budz all around minus find feature
on November 7, 2023
Posted by: jcarlton08
[This review was collected as part of a promotion.] Great sounding and great feel. Easy to use. Only thing laking i feel is the find me feature could use some improvements and accuracy upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Ambient sound is incredible!
on November 7, 2023
Posted by: ConsumedRose
[This review was collected as part of a promotion.] Doesn't always work during phone calls, though they are the best buds I've used so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Switched From Airpods
on November 7, 2023
Posted by: Bartech
[This review was collected as part of a promotion.] Switched everything over from Apple to Samsung and I didn't feel a different. Connecting the buds to my s23 ultra was seamless, the sounds is incredible, and they pair easily with my work Mac and personal PC.
Noise cancelation is great and the fit is just right.
I love the feature that tests the fit to make sure they make a proper seal.
Noise cancelation is great and the fit is just right.
I love the feature that tests the fit to make sure they make a proper seal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing sound but easy to fall.
on November 8, 2023
Posted by: Giohhh
[This review was collected as part of a promotion.] My dogs broke my beats. After looking for a while I decided to give the buds pro 2 a chance. The sound is amazing and they meet my sound criteria. The ambient and noise canceling option are cool. They get a little annoying and it's troubling controlling the touch setting on the buds and with my hair down the buds sensitivity starts to pause and change music randomly. The worst part of this is that I run and jog a lot and walk my dogs a lot. Music and headphones are a big part of my life. This buds fall way to easy and they are hard to keep on ear if there's a pull force or running force. Overall it's a good product!
Value
3
Response from Samsung USBy Social Commerce, November 8, 2023
Hi there Giohhh, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the overall sound quality of your new device. We would be happy to help you with the fit to ensure you can be on the go without worry. If you haven't done so already this device did come with a few additional silicone tips in smaller and larger size. We also have available conform foam ear tips available on our website. With regards to the touch settings you can turn them off if you are finding them to be too sensitive to touch. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds ever
on November 8, 2023
Posted by: TurdFerguson
[This review was collected as part of a promotion.] Use them for everyday activities.. such amazing sound
Value
5
Written by a customer while visiting Samsung US