Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Great audio, mediocre fitting
on September 23, 2023
Posted by: SamsungCritic
[This review was collected as part of a promotion.] I'm a fan boy of the samsung. I have buds 2 as well. Buds 2 pro is very good at noice cancelling and music output. I love the music notes.
Buds 2 are more comfortable to wear while workout compared to pro model
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I ever owned!
on September 23, 2023
Posted by: HmasterT
[This review was collected as part of a promotion.] I use my phone every day for, shopping messaging, up to date news and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 2 Pro
on September 23, 2023
Posted by: TimCook
[This review was collected as part of a promotion.] The sound quality on the buds is really good. However I don't really like the design of the buds nested in the ear and the noise cancelation could use a bit of improvement. Otherwise the buds 2 pro are has a sleek interface and I really appreciate the feature that lowers the volume when detecting conversation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and very comfortable
on September 24, 2023
Posted by: Sanj11
[This review was collected as part of a promotion.] I use my galaxy buds pro 2 on a daily basis when I'm commuting to school or when I have to call my girlfriend or any other family members. It's so easy to open and connect to my phone sits very nicely in my ears. I had the original galaxy buds but while using the new ones, I've noticed a massive improvement on sound quality and user experience. Although I would like it even more if Samsung were to push a little more base into the subwoofer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome piece of the Samsung ecosystem
on September 24, 2023
Posted by: Sammyboy
[This review was collected as part of a promotion.] After living with them I couldn't live without them they are very nice between my Samsung devices they just know and switch whatever device you're on don't matter if it's a foldable device the s23 ultra or my Samsung Galaxy tab they are a must-have if you like Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good headphones
on September 24, 2023
Posted by: Jarmy2
[This review was collected as part of a promotion.] These headphones never give me problems, they also are very useful I never have to charge them at home, as I can always just use wireless power share from my phone to charge them at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Experience As A Galaxy User.
on September 24, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Certainly! Here's the paragraph with spaces between the paragraphs:
Since I acquired my cellphone (S23+), I have been pleasantly surprised by numerous aspects.
Firstly, it has proven to be the best purchase I have made. Samsung's exceptional customer service and treatment have made me feel like a valued member of their family. Let's delve into the specifications.
The level of customization allowed by Samsung on this device has truly impressed me. As a user, the overall experience has been superb, devoid of any noticeable flaws in the system. Given my study and work commitments, its multitude of customization options cater to my needs perfectly. It transcends mere app usage; it's about how I utilize them.
Specifically, the split-screen and multi-window features have proven invaluable to me. Moving on to the camera, it surpasses all expectations with its spectacular performance and various modes.
Additionally, when it comes to gaming and optimization, the processor handles tasks impeccably, remaining cool without any system failures, restarts, or loss of quality. In summary, it is simply a wonderful device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Constantly falls out of ear
on September 26, 2023
Posted by: EFields
from Bowling green, ky
Expertise:Expert
I recently got these ear buds and I absolutely hate them! They constantly fall out of my ears. I have changed out the ear bud sizes that came in the box multiple times and still have the same thing happen. Its hard to rate the overall quality of this product when they wont stay in your ear while in use.
No, I would not recommend this to a friend.
Performance
1
Design
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 29, 2023
Hi there EFields, we appreciate you sharing your feedback on the Samsung Galaxy Buds2 Pro. We understand it can be frustrating if you are struggling to find a good fit for your buds. We have available on our website conform foam ear tips that are compatible with this device. We have also included a link to an article that highlights how best to fit the buds in your ear for security and fit. Lastly we have included a link to the Samsung Support Team for further assistance. We do also have a 15 day return policy on all devices if you are finding you still can not obtain a comfortable and secure fit. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US