Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great product
on September 20, 2023
Posted by: Teamichelle
[This review was collected as part of a promotion.] Love this product for my boyfriend. He has been wanting quality headphones and these definitely work for him. He loves them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best sound I have experienced.
on September 20, 2023
Posted by: Xander
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are the best tech investment I've made. I can't believe I went so long without experienceing active noise cancelling and I won't ever go back to not having it. I even sleep with them on most nights because they're so comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome features, Great sound!
on September 20, 2023
Posted by: Chubbzbud
[This review was collected as part of a promotion.] I use my Buds for hours on end daily without being let down or left without music or communication. Great price point for around 4 hours of use nonstop!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on September 20, 2023
Posted by: Samfan4lyfe
[This review was collected as part of a promotion.] I use my galaxy buds pro 2 daily for watching movies, listening to music, and for hands free talking.
Great battery and I'm a heavy user. I love the ambient sound, the 360 function and noise cancelation works great! My only wish is if the ambient sound could work independently other than that I suggest this to anyone especially the Samsung family!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall solid set of earbuds
on September 20, 2023
Posted by: Budsuser
[This review was collected as part of a promotion.] Pros:
The Galaxy Buds2 Pro have a solid, clear sound and the bass on bass boosted mode is pretty good for such small earbuds.
The double tapping on my ear to raise and lower volume works great.
The connectivity and switching between Samsung devices is seemless.
The Galaxy Buds2 Pro have a solid, clear sound and the bass on bass boosted mode is pretty good for such small earbuds.
The double tapping on my ear to raise and lower volume works great.
The connectivity and switching between Samsung devices is seemless.
Cons:
I would say the fit isn't great. For my ear the bud rarely feels fully secure. It also is annoying that when I try to adjust the fit in my ear, the buds get very easily accidentally pressed.
The case gets very easily dirty and seems scratch prone.
I would say the fit isn't great. For my ear the bud rarely feels fully secure. It also is annoying that when I try to adjust the fit in my ear, the buds get very easily accidentally pressed.
The case gets very easily dirty and seems scratch prone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of my favorite toys
on September 21, 2023
Posted by: MongooseOne
[This review was collected as part of a promotion.] I use these almost every day. I take them on hikes, to the gym, and when i'm just cleaning the house. Good solid bass and sound without distortion. I dance around like nobody's watching.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliant Audio
on September 21, 2023
Posted by: WearyManatee
[This review was collected as part of a promotion.] Buds 2 Pro bring audio from excellent to impeccable. The buds Pro audio was already one of the best in the true wireless earbuds field and the next generation of earbuds somehow even further improves.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Won't stay in ears
on September 21, 2023
Posted by: Makk
from Ma
Expertise:Intermediate
Got these about 8 months ago, the sound is great, noise canceling works pretty good. The worst thing is they don't stay in your ears. I've tried many different type of ear tips and nothing works. Even sitting down you can feel them slipping out, forget about running. I started using my first pair of buds again, glad I didn't trade them in.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hey Makk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality of your device. We do have available conform foam ear tips on our website that are compatible with this device and are helpful to our customers to get the most secure fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US