Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great Pair of Wireless Earbuds with ANC
on September 11, 2023
Posted by: lynipa
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Buds 2 Pro for a few weeks now, and I'm really impressed with them. They have great active noise cancellation (ANC) that blocks out most background noise, and they're comfortable to wear for long periods of time. The sound quality is also good, with clear vocals and good bass response.
I especially like the fact that the Galaxy Buds 2 Pro have a vent system that helps to prevent earwax buildup. This is something that I've had a problem with with other earbuds, so it's great to see that Samsung has addressed this issue.
Overall, I'm really happy with the Samsung Galaxy Buds 2 Pro. They're a great pair of wireless earbuds that offer a good balance of features, performance, and price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on September 11, 2023
Posted by: Danegirl
[This review was collected as part of a promotion.] This product is great for loud jobs. Noise canceling drowns out all outside noise while allowing you to hear what you are listening to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more bass
on September 11, 2023
Posted by: NikkSamsung
[This review was collected as part of a promotion.] When listening with only one earbud, there is essentially zero bass even when I change the settings in the equilibrium. Another thing is a fitting issue. I've never really had an issue with fitting earbuds in my ear but these ones are slightly uncomfortable and feel like they are falling out despite adjusting and putting on the different sizes. Other than that the earbuds work perfectly with calls, ANC, and the bass is pretty good when both headphones are in with ANC on.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hey there NikkSamsung, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying your listening overall. If you are experiencing difficulty with the fit, we do have available foam conform ear tips that are compatible with this device to help with a secure fit. You can also do a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for everything
on September 11, 2023
Posted by: Alas1960
[This review was collected as part of a promotion.] I use for headphones for work and personal use and they are great noise canceling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight and comfortable
on September 11, 2023
Posted by: User1K
[This review was collected as part of a promotion.] I use these mainly to listen to podcasts and some music. Sounds great and controls are easy to use. I really like how I'm able to easily switch from my S23 to the Tab S9.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Noise Cancellation and Great For Workouts
on September 11, 2023
Posted by: RideOrDie
[This review was collected as part of a promotion.] The Galaxy Buds 2 Pro are great overall earbuds. I do not feel the need to use wired earphones any more with the outstanding quality of the Buds 2 Pro.
I used the Buds 2 Pro during my workouts and bike rides, which was really nice. The buds stayed in snug, and I could wear one to maintain awareness when riding.
Lastly, I love the active noise cancellation provided by the Buds 2 Pro. The ANC is like shutting out the outside distractions and becoming immersed with the entertainment. I like to use ANC when I am at the airport or at the hotel away from home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 11, 2023
Posted by: Faloriem
[This review was collected as part of a promotion.] These are a great daily driver I use for my buds. Previously I had the buds 1 but the buds 2 pro are such an improvement. Everything that was wrong in the buds 1 has been fixed in the buds 2 pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound is good. But not for long time use.
on September 11, 2023
Posted by: Aznbokchoy
[This review was collected as part of a promotion.] The ear pieces has a wonderful sound. However when I read it for long period of time my ear start a bit of hurts.
Value
4
Written by a customer while visiting Samsung US