Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great Sound
on September 11, 2023
Posted by: MrsLore
[This review was collected as part of a promotion.] I love everything about these buds. They fit perfectly in the ear and stay there, whether I'm working at my desk or out running. My favorite feature is that the media volume lowers automatically when you begin to talk to someone. It is a feature which you have the choice to use or not. 😃
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on September 11, 2023
Posted by: Mexyes
[This review was collected as part of a promotion.] This is the best thing I ever used. The sound quality and noise canceling is amazing. Great while I used to drive and battery easy to charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality and functionality.
on September 11, 2023
Posted by: KxPhoenix
[This review was collected as part of a promotion.] When I initially was searching for earbuds that would work for me I knew Samsung was going to have a higher end product. I use them for my workouts and what I like about them the most is they fit in my ear with no fear of them falling out and also the sound quality. Music sounds amazing through them. Through their app you can also adjust for ambient sounds so that if you are talking it tones down the music and allows you to hold a conversation. Good battery life and haven't had an issue yet with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use and packed with features
on September 11, 2023
Posted by: Nasty1Four
[This review was collected as part of a promotion.] My galaxy buds2 pro connected effortlessly to my s23 ultra. It was as easy as opening the box and taking one of the buds out of its case. The ambient sound mode helps me alot running a dock I have to be alert to what is going on around me. Its active noise cancelation is great anytime I have to make a call or one comes in. It completly blocks out any and all outside noise. They have amazing sound and great depth. All around a great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good. Just some different body
on September 11, 2023
Posted by: HoverdudeXL
[This review was collected as part of a promotion.] I like the sound of it and i like the boise cancelling. Just wish they had the same style as the older buds +. Overall still good for the money
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality
on September 11, 2023
Posted by: Red2shop
[This review was collected as part of a promotion.] When listening to music they played really good. The buttons was very easy to touch and operate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Earbuds
on September 11, 2023
Posted by: Sergi124
[This review was collected as part of a promotion.] I really like these earbuds because the sound quality, noise cancelation, and the overall build quality is absolutely amazing! The only gripe I have about these earbuds is that they tend to fall/slowly slip out of your ear pretty frequently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Does not seems to fit in ear canal well
on September 11, 2023
Posted by: Hnearbuds6
[This review was collected as part of a promotion.] Good sound but difficult to get good fit in ear canal. Tried various eartips(stock as well as aftermaket eartips)- good battery life, decent sound- but fitment is an issue.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 20, 2023
Hey Hnearbuds6, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the sound quality of your device. We have provided the next few steps to help you troubleshoot the fit of your device. We have provided an article that outline how to set the buds in your ear for the best fit. We also recommend trying a fit test while wearing the buds in the Samsung Wearables App. We have also included a link to the Samsung Support Team if you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US