Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
this product has great sound
on September 11, 2023
Posted by: vmenriquez
[This review was collected as part of a promotion.] I use this to listen to movies prod cast stories. They have great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and comfort
on September 11, 2023
Posted by: JayB12
[This review was collected as part of a promotion.] Love them, they don't have any issues staying in my ears. I've had the buds plus, buds pro, and buds pro2. They're much lighter than the original buds pro and the noise cancelling is a bit better as well. The battery life is enough to get me through the day with heavy-moderate use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fit
on September 11, 2023
Posted by: LMWLake
[This review was collected as part of a promotion.] I love the way these buds fit in my ears. I have smaller ears so these are perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has amazing sound.
on September 11, 2023
Posted by: Bearcatluvr
[This review was collected as part of a promotion.] I have used the buds while traveling, working out or just to listen. I love the noise canceling properties. My only issue is they don't stay in very well. I have even changed the size but they are way to big for my ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best sound quality!!
on September 11, 2023
Posted by: link4totk
[This review was collected as part of a promotion.] The noise cancelation actually works!! And if you have hearing problems these are perfect for you. They just don't cancel the sound but it can amplify the sounds on you surroundings it's very impressive!! The battery life can be better but over all there the best I had until this day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sound great
on September 11, 2023
Posted by: daddyo
[This review was collected as part of a promotion.] Sound great, surprised how comfortable. Got a great price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product does have great features!
on September 11, 2023
Posted by: Androidforlife
[This review was collected as part of a promotion.] I love the features of this product. My only complaint is they are too big for my ears. They constantly fall out.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 19, 2023
Hey there Androidforlife, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We couldn't be happier to hear how much you love the features of your device and we would love nothing more than to help you with the fit of your device. This device should have had additional silicone tips in a smaller size if the standard size is too large for your ears. We also have conform foam tips available to help with the fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App and we have included a link to an article about how to wear the buds properly. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound and great battery life
on September 11, 2023
Posted by: Afrokami0311
[This review was collected as part of a promotion.] These buds work really well. I like how they automatically pair with my Samsung Galaxy S21 plus and have a fully integrated UI on my phone. The sound quality is great and the battery lasts long on the buds themselves. I've had these for almost a year and use them almost daily. They're good for outdoor activities such as skateboarding or going out on a road trip. Overall, I would say these get a 5/5 just for the reasons stated above.
Value
5
Written by a customer while visiting Samsung US