Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This product is budding into something beautiful
on September 11, 2023
Posted by: MoveaccordinglyonTikTok
[This review was collected as part of a promotion.] I use my earbuds for the gym all the time and the sound and battery are perfect to keep up with me and my intense workouts! I love these and would definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My daughter loves these!
on September 11, 2023
Posted by: SariAnn9109
[This review was collected as part of a promotion.] Bought these for my daughter for Christmas. She loves them so much. They sound great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 11, 2023
Posted by: Redman
[This review was collected as part of a promotion.] Works great, highly recommend. Even after years no issues at all! Great battery Great sound!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The fit of the earbuds
on September 11, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] These earbuds aren't meant for all ears bruhv , they started hurting my ears after 5 mins of use other then that they're fire
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2023
Hey RichyVibin, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. If you are experiencing some discomfort we recommend performing a fit test while wearing the buds in the Samsung Wearables App. We have also included a link to an article about best methods to wearing the buds comfortably. We have also included a link to the Samsung Support Team if you would like further assistance with the comfort. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
very good headphones
on September 11, 2023
Posted by: SamsungLovers
[This review was collected as part of a promotion.] Very good headphones with strong noise reduction capabilities，Comfortable to wear，Sound quality is also ok。
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for all uses
on September 11, 2023
Posted by: Juggernaut82
[This review was collected as part of a promotion.] I use my buds2 pro for everything. I have them connected to both my phone and laptop. The charge last for quite a long time. I've had the previous model and these ones are by far the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super comfortable
on September 11, 2023
Posted by: Elisha
[This review was collected as part of a promotion.] Extremely comfortable, amazing costumer service. I have had my buds 2 pro for almost a year and haven't had any problems that weren't easily solved. The noise canceling is very good as well. I have recommended these to to many friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hearing sometimes not good
on September 11, 2023
Posted by: EPHI08
[This review was collected as part of a promotion.] When i used to work using teams and messenger its not good its looses connection
Value
4
Written by a customer while visiting Samsung US