Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Love this product
on August 31, 2023
Posted by: Androiduser
[This review was collected as part of a promotion.] I tend to use the Galaxy buds a lot when traveling or doing things around the house. I originally had the Buds 2 for about a year and then I made the upgrade. The Galaxy Buds 2 Pro are definitely worth it. Not only do they have all of the same great features as the Galaxy Buds 2, but they improve on almost everything. The new design and feel are amazing. They fit my ears well and stay in comfortably.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Outstanding Product
on August 31, 2023
Posted by: RichNess
[This review was collected as part of a promotion.] I like using the buds pro 2 for mainly when I am working. They have excellent noise cancelling and other audio adjustments. The case design is nice and it charges very well. I would of given it 5 stars if they did stay in my ear better, they do tend to fall out a lot, but they are comfortable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds2 Pro Review
on August 31, 2023
Posted by: Verse1
[This review was collected as part of a promotion.] Excellent sound quality out of the box paired with my S22 Ultra. Dolby Atmos and the Dynamic setting boosts the sound quality and richness even further. Mids, lows, and highs are very balanced no one sound stage overshadows the other. Overall the sound profile scaleable codec is comparable with APT X and LDAC. Noise cancelation is also improved from the Galaxy Bud Pros.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the noise canceling
on August 31, 2023
Posted by: Shelly
[This review was collected as part of a promotion.] Great pair of buds! Quietest ride on the train ever! Love the extra sleep Zzzzz.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is not a bad pair of buds and price is decent
on August 31, 2023
Posted by: TruthBehindDaLies
[This review was collected as part of a promotion.] Just bought these as my first set of wireless earbuds. I've avoided buying into wireless because I just know I'll drop one down a storm drain. I haven't yet, but sure enough, the rounded shape of the Samsung buds makes them slippery little pebbles that like to slip from your grip. The case has a great fidget factor (I got a silicone cover for it that has a spring clip on it, so it's not just a bar of soap), but I also find it a little fussy to seat the earbuds in their little cubbies. There is a magnet, which helps; it just requires a little attention.
The sound quality is good. It has active noise canceling and ambient sound features, which actively alter the background sound. These features use additional battery power, and I find that for me, the earbuds cancel noise and allow for ambient sound adequately without the additional boost. I also appreciate the improved battery life of not using these features. All of this is easy to configure on the app. I've paired them with both my phone and laptop--switching between the two requires fumbling with the Bluetooth settings for each device. The buds fit comfortably in my ears and mostly stay put unless I'm doing a lot of bending. I had to use the largest ear rubbers (!) to get a good fit rating from the app (I usually use the medium ones on my wired earbuds), but it also means they sometimes squeeze out of my ears if I don't have them mashed in a little.
The earbuds also have tap controls, such as tap once etc still learning
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love these ear buds.
on August 31, 2023
Posted by: MamaMoe
[This review was collected as part of a promotion.] Use when steaming movies and when flying on airplane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!!
on August 31, 2023
Posted by: RafaGirafa
[This review was collected as part of a promotion.] Work great and seamlessly between my s23 ultra and tab s7+!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sounds quality built is ight
on August 31, 2023
Posted by: Wamseat
[This review was collected as part of a promotion.] The sound quality is amazing a d is it the built of the buds but the cae it's cheap it feel very plastic and get scratch easy and they open very easily so if you drop them they open and your ear buds fall out which is just annoying and they get dirty also so yeah
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 14, 2023
Hi there Wamseat, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the charging case for your buds is and how it probably goes almost everywhere you go. If you are concerned about drops or scratches we do have protective cases for your buds charging case. You can view all of the different options on our website. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US