Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Much better than the original bud pros
on August 21, 2023
Posted by: Barapghelir
[This review was collected as part of a promotion.] I love the new texture, sound canceling improvements, and over feeling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Earbuds
on August 21, 2023
Posted by: BrandomD
[This review was collected as part of a promotion.] These earbuds are really very good. The sound quality is excellent in all three modes, as is the battery life. The fit is a tad tricky and takes some getting used to, and I wouldn't recommend them for exercising.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Light and great sound
on August 21, 2023
Posted by: Plantbaseddad
[This review was collected as part of a promotion.] Had these buds 2 pro for over a year now. Wear them almost everyday.. they are very light in the ear. Have great battery life and the sound from them are amazing. Good bass and treble for all those hard-core music fans.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds yet!
on August 21, 2023
Posted by: Nala19
[This review was collected as part of a promotion.] I love my Galaxy buds2 pro, I've got every generation they released and by far these are the most comfortable and great sounding buds they have made. I can't go a day without using them, whether just for relaxing and hanging outside or at the gym.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Buds Pro
on August 21, 2023
Posted by: TaurusRulesAll83
[This review was collected as part of a promotion.] Absolutely love my buds. Makes my workouts so much easier without any cords getting in the way. I also love that i can go in the sauna with them and not take my phone. I also can't forget the advantage they give me being able to talk hands free and work at the same time. Love them, was worth the purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upside with some minor tweaks
on August 21, 2023
Posted by: Gsundberg
[This review was collected as part of a promotion.] The less defined upper ear peice that was on the previous versions(buds +) means it doesn't stay in the ear as well in my experience. It connects fasts, charges fast with great sound. The noise canceling works pretty well and the buttons work decetly. The case can sometimes pop open on if it fails from any height causing the buds to fly out in different directions which can be annoying if it happens.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on August 21, 2023
Posted by: SamsungKnight
[This review was collected as part of a promotion.] Best ear buds I have ever owned. I even use them in the gym with no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Amazing while they worked.
on August 21, 2023
Posted by: FindingMyZen
[This review was collected as part of a promotion.] Absolutely loved these for about 5 weeks and then the right ear bud stopped working.
I had used them on several long road trips and was really easy to control different settings when I needed to talk to someone or tuning out noise when trying to sleep, studying, or watching TV when others needed some quiet.
I had used them on several long road trips and was really easy to control different settings when I needed to talk to someone or tuning out noise when trying to sleep, studying, or watching TV when others needed some quiet.
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 13, 2023
Hello FindingMyZen, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We couldn't be happier to hear how much you initially loved your buds. All Samsung devices do come with one year warranty for manufacturing defects. Given the stated time of ownership we have included a link to your warranty information and the Samsung Support Team. These experts can answer questions and help you file a warranty claim and guide you through the steps. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US