Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Much clearer than previous modles
on May 1, 2023
Posted by: Crazietaz
[This review was collected as part of a promotion.] I use my Galaxy Buds on my way to work on the bus, when I talk on the phone, and when I'm at work eating lunch watching TV on my phone. The sound is clear and I like how I can't set the sound to follow my head movements.
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature I didn't know I needed!
on May 1, 2023
Posted by: ViciousV
[This review was collected as part of a promotion.] The ambient mode is inspired. I also love that when you start talking it turns off so you can engage without touching anything. The battery life is long and efficient. I haven't been able to find any case accessories for it yet, but I have my eye out. The right one has a tendency to escape my ear sometimes, but that's how I know they are durable. One bud has fallen in the snow repeatedly and still works. It is easily compatible for my watch and phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product 👌
on May 1, 2023
Posted by: Rave2288
[This review was collected as part of a promotion.] these galaxy are an incredible sound experience and a good buy, they are very practical to take anywhere and the battery life is acceptable.
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 1, 2023
Posted by: Samsungluv
[This review was collected as part of a promotion.] These buds are great. Sound quality is wonderful, and they are very easy to set up.
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect!
on May 1, 2023
Posted by: LikeTheCard
[This review was collected as part of a promotion.] Love these earbuds! I have had the Buds, Buds Live, Buds Pro, Buds2, and Buds2 Pro. (took advantage of a lot of promotions and sound/comfortable fit/ecosystem is important to me!)
While my favorite "fit" were the Buds Live, the sound on Buds2 Pro is fantastic. I love the matte feel of the case and buds. My only complaint is that they begin to slide out of my ear when going on a long run. Other than that, the Buds2 Pro are an absolute yes!
Written by a customer while visiting Samsung US
Customer Rating
3
it works well
on May 1, 2023
Posted by: Thiago
[This review was collected as part of a promotion.] It works well but I don't like its shape I don't like it, it fits poorly in the ear and it hurts a little over time so I would give it a score of 0 to 10 I would give it 4
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Howdy Thiago, thank you for finding the free time out of your busy day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for Galaxy Buds2 Pro? These foam tips reduce ear pain and discomfort cause by silicon tips. They are engineered to be the perfect length and shape for optimal in-ear fit so these ear tips stay securely in your ear, whether you’re pounding the pavement or grooving to the music. I have linked them below for your convenience. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
Written by a customer while visiting Samsung US
Customer Rating
4
An upgrade from my previous Buds
on May 1, 2023
Posted by: simplychill
[This review was collected as part of a promotion.] Coming from an older model of galaxy buds, I could say that this is definitely an upgrade. From the noise canceling feature to the matte feel of the case, which avoids it slipping out of my pocket.
I still use this the same way I used my older galaxy buds. For music, calls and meetings. Sound is crisp and people can hear clearly hear me when I talk. Sometimes too cmear that they hear even the slightest sound I make. Like my steps while going down the stairs.
The only drawdown for me is that the case feels bigger or bulkier, because of the square shape. Also, now that I have been using it for months, there are times when the music will be on and off while playing - could be just a software fix. Just like before, I also just use one at a time, especially if I will be on it for a long period of time. This way I still have a soare when one bud rans out of battery.
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on May 1, 2023
Posted by: Jpinhhhg
[This review was collected as part of a promotion.] Get the buds bud. Won't regret it!
These Rick n roll
These Rick n roll
Written by a customer while visiting Samsung US