Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
33
4 Stars
10
3 Stars
4
2 Stars
1
1 Star
2
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Posted by: Jorge H
Verified Purchase:Yes
Face unlock with front camera is not good with low light condition. The phone is sold as "unlocked" but it was not compatible with Xfinity mobile network.
Response from Samsung USBy R&R Team, October 9, 2024
Hi Jorge! Thank you for sharing your thoughts on the Galaxy S24 Ultra with us. We always appreciate hearing from our valued customers. The S24 Ultra offers a Face recognition feature, allowing users to unlock their device and verify their identity in certain apps using their face. If you are experiencing difficulty with Face recognition, you can try re-registering your face. To do this, go to Settings, then tap Security and Privacy, followed by Biometrics and Face Recognition. Enter your credentials and then tap Remove face data to clear your existing data and start afresh. If you need further assistance, please reach out to us. We'd like to gather more information about your experience and work together to find a resolution. Please contact us at Samsung Support so that we can provide further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ketj
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Just traded in my s23 ultra to s24 ultra. It's lighter, great quality picture and video display. AI features are amazing. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Arlong Lion King
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Great Deal
I really love my phone.
I recommend it
I really love my phone.
I recommend it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: VoicesInMyHead
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. It was an upgrade for me, and well worth it. Great battery life, great pictures & video, and I like the AI integration!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: William Stark
from Beaumont, Texas
Expertise:Intermediate
Verified Purchase:Yes
So far I really like the phone. My Samsung S21 Ultra was an amazing phone and so I hope the S24 is an improvement, Samsung S Series phones are great phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bobby BV
from Katy TX
Expertise:Intermediate
Verified Purchase:Yes
Great phone with professional camera tools. I love taking astro photos of the Moon and the stars. This phone has the perfect mode for doing that under Camera -> More -> Expert Raw -> Astro Shot. Also in normal mode with 100x zoom this is by far the best phone i ever had. The 1 TB memory is great addition to those who wants to keep all their videos and photos locally.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert L
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
By far the best experience shopping for a new phone. I appreciated the variety of configurations that were available to me. Samsung was also very generous with the credit for my old device. I received the phone within 3 days.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dell
Verified Purchase:Yes
Phone has a ton of features, ill never used, but it has 1TB, reason i made the purchase. It doesn't leave a wifi network fast enough so, sometimes it makes a phone call unclear. But i do like it over all
I would recommend this to a friend!
Written by a customer while visiting Samsung US