Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
4
Great Device
on August 22, 2025
Posted by: Fay22Sh
[This review was collected as part of a promotion.] Having owned the Galaxy Z Flip for eight months, I must say it has been quite impressive. I have awarded it four stars, primarily due to the somewhat inconsistent battery life. While it can last a full day on certain occasions, on others, it may only last for ten hours.
I am particularly fond of its compact design and user-friendly interface. The camera captures stunning photographs, and the Galaxy AI features have proven to be incredibly helpful. I frequently utilize these features for restaurant recommendations on Google, photo editing, and enhancing my emails. Overall, it is a fantastic phone offered at a reasonable price.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Greetings Fay22Sh,
We’re glad you’ve been enjoying your Galaxy Z Flip6 over the past few months. The compact form factor and intuitive camera are designed to make everyday moments easier to capture. It’s wonderful to hear that you are utilizing Galaxy AI to its fullest potential. From restaurant recommendations to photo edits, you have definitely added convenience to your routine. Battery experience can vary based on usage, and we appreciate you sharing your perspective. We recommend optimizing your battery usage based on your needs. For heavier usage, consider dimming the screen brightness or enabling power-saving mode. There are many ways to conserve battery life, and we have linked an article below on how to get the most out of your device’s battery. We really appreciate you highlighting the Flip’s versatility and user-friendly design. Thank you for being part of the Samsung journey. We are happy to have you with us on this ride of innovation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad you’ve been enjoying your Galaxy Z Flip6 over the past few months. The compact form factor and intuitive camera are designed to make everyday moments easier to capture. It’s wonderful to hear that you are utilizing Galaxy AI to its fullest potential. From restaurant recommendations to photo edits, you have definitely added convenience to your routine. Battery experience can vary based on usage, and we appreciate you sharing your perspective. We recommend optimizing your battery usage based on your needs. For heavier usage, consider dimming the screen brightness or enabling power-saving mode. There are many ways to conserve battery life, and we have linked an article below on how to get the most out of your device’s battery. We really appreciate you highlighting the Flip’s versatility and user-friendly design. Thank you for being part of the Samsung journey. We are happy to have you with us on this ride of innovation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of the Future
on August 22, 2025
Posted by: ReeLife
[This review was collected as part of a promotion.] This phone is technology that I could not have imagined ten years ago. From Galaxy AI features that make things like taking notes and sending messages while driving so so so easy, but the phone itself is physically so enjoyable to use. You know how pants for women never have pockets or they are to tiny to be useful? Well, my z flip fits in my front pocket! It's compact but so powerful. The camera is AMAZING and the selfie features with the front cover screen are insane.
Believe me, you need a new phone, it must be a Samsung Galaxy, and it must be a z flip 6.
Believe me, you need a new phone, it must be a Samsung Galaxy, and it must be a z flip 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutetly perfect Flip Phone
on August 22, 2025
Posted by: DUFF1174
[This review was collected as part of a promotion.] The phone has plenty of storage, battery lasts a long time even when gaming. Charges Fast. Photos come out crisp and on color
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All I can say is size matters!
on August 22, 2025
Posted by: LEGATUS
[This review was collected as part of a promotion.] The features of this phone are amazing. It all starts with the size for me, it is small and light weight but has no trade offs. All of the tech and battery life still remain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad phones
on August 22, 2025
Posted by: Badphone
[This review was collected as part of a promotion.] Purchased my phone back in July 2024 an answer today, August 22, 2025 the phone when you open it the screen is black blank nothing that’s right would bring it back. It was a drop but nothing just so happened. A friend of mine has the same phone and there’s went out the day before. Even try to hard reboot, nothing happens what going on with these phones is this a known problem
Value
2
Response from Samsung USBy R&R, August 26, 2025
Hi there,
Thank you so much for sharing your experience with your Galaxy Z Flip6! We truly appreciate how much this device means to you and are grateful you took the time to tell us about it. The Galaxy Z Flip6 was designed with durability and a more interactive experience to support its structure. It can be really frustrating when your phone isn't responding, especially after you’ve already tried rebooting. At this point, reaching out to our Samsung Support Team might be the best step, they can help you explore all your options. We've partnered with uBreakiFX so you can conveniently visit any of their many locations across the US. Plus, Samsung Care+ offers extra coverage for eligible devices, providing extended protection and peace of mind. Be sure to check if you’re enrolled to see what benefits are available to you. We’re excited to help you get your flip back up and flipping happily again. Thanks again for your review and for being a special part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy Z Flip6! We truly appreciate how much this device means to you and are grateful you took the time to tell us about it. The Galaxy Z Flip6 was designed with durability and a more interactive experience to support its structure. It can be really frustrating when your phone isn't responding, especially after you’ve already tried rebooting. At this point, reaching out to our Samsung Support Team might be the best step, they can help you explore all your options. We've partnered with uBreakiFX so you can conveniently visit any of their many locations across the US. Plus, Samsung Care+ offers extra coverage for eligible devices, providing extended protection and peace of mind. Be sure to check if you’re enrolled to see what benefits are available to you. We’re excited to help you get your flip back up and flipping happily again. Thanks again for your review and for being a special part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Not Just a Phone, It's the Future in your pocket
on August 22, 2025
Posted by: ZmoreFlip
[This review was collected as part of a promotion.] I've had my Galaxy Z Flip for a while now, and it still puts a smile on my face every time I fold it shut. The design is a brilliant blend of nostalgia and cutting-edge tech. It’s incredibly compact, fitting into any pocket with ease, but opens up to a stunning, full-sized display. Flex Mode is the killer feature I never knew I needed—propping it on a table for hands-free video calls or watching videos is a genuine game-changer.
The real surprise has been Galaxy AI. It has supercharged my daily routine. Being able to circle something in a photo or on a webpage and instantly get search results with Circle to Search feels like magic. I've also used Photo Assist to remove distractions from pictures with a few simple taps, and Live Translate on a phone call is just mind-blowing. These aren't gimmicks; they are deeply integrated tools I now use every day.
The Ecosystem Advantage: As the centerpiece of my setup, the Z Flip is the perfect hub. It’s where I dive deep into my health stats gathered from my Galaxy Watch and Ring via the Samsung Health app. It's the command center for finding my Galaxy Buds and managing all my connected devices. It’s the brain of the entire operation, and it performs flawlessly. If you want a phone that stands out and acts as the core of a powerful ecosystem, the Z Flip is in a class of its own.
The real surprise has been Galaxy AI. It has supercharged my daily routine. Being able to circle something in a photo or on a webpage and instantly get search results with Circle to Search feels like magic. I've also used Photo Assist to remove distractions from pictures with a few simple taps, and Live Translate on a phone call is just mind-blowing. These aren't gimmicks; they are deeply integrated tools I now use every day.
The Ecosystem Advantage: As the centerpiece of my setup, the Z Flip is the perfect hub. It’s where I dive deep into my health stats gathered from my Galaxy Watch and Ring via the Samsung Health app. It's the command center for finding my Galaxy Buds and managing all my connected devices. It’s the brain of the entire operation, and it performs flawlessly. If you want a phone that stands out and acts as the core of a powerful ecosystem, the Z Flip is in a class of its own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Missing Piece of the Health Puzzle
on August 22, 2025
Posted by: ZmoreRing
[This review was collected as part of a promotion.] The Galaxy Ring is the most innovative piece of tech I've used in years. It’s a marvel of engineering—a powerful health tracker in a device that is so comfortable and discreet, I forget I’m even wearing it. For someone who doesn't always like wearing a watch to bed, the Ring is a revolution. It tracks my sleep stages, heart rate variability, and skin temperature with incredible precision, providing a depth of insight my watch alone couldn't offer.
The power of the Ring is unlocked through Galaxy AI. Each morning, I get a "Vitality Score" or "Readiness Score" in the Samsung Health app. This isn't just raw data; it's an AI-powered analysis of my sleep and activity that tells me how prepared I am for the day ahead. It uses my personal trends to offer tailored advice, helping me understand when to push harder in a workout and when to prioritize rest.
The Ecosystem Advantage: The Ring is the perfect specialist that complements the rest of my devices. It works in tandem with my Galaxy Watch—the Ring handles the detailed overnight and recovery data, while the Watch tracks my active daytime hours and workouts. All of this information flows into the Samsung Health app on my Z Flip, creating a single, truly holistic 360-degree view of my well-being. It’s the ultimate device for anyone serious about understanding their health.
The power of the Ring is unlocked through Galaxy AI. Each morning, I get a "Vitality Score" or "Readiness Score" in the Samsung Health app. This isn't just raw data; it's an AI-powered analysis of my sleep and activity that tells me how prepared I am for the day ahead. It uses my personal trends to offer tailored advice, helping me understand when to push harder in a workout and when to prioritize rest.
The Ecosystem Advantage: The Ring is the perfect specialist that complements the rest of my devices. It works in tandem with my Galaxy Watch—the Ring handles the detailed overnight and recovery data, while the Watch tracks my active daytime hours and workouts. All of this information flows into the Samsung Health app on my Z Flip, creating a single, truly holistic 360-degree view of my well-being. It’s the ultimate device for anyone serious about understanding their health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Soundtrack to My Life, Now Smarter Than Ever
on August 22, 2025
Posted by: ZmoreBuds
[This review was collected as part of a promotion.] Every great ecosystem needs a fantastic audio component, and my Galaxy Buds deliver in every way. The sound quality is rich and immersive, with deep bass and crisp highs. But the star of the show is the Active Noise Cancellation. It's powerful enough to silence the drone of a commute or the noise of a busy gym, letting me focus on my music or podcast. They are also incredibly comfortable; I can wear them for hours without any fatigue.
What elevates them from great to exceptional is Galaxy AI. The Live Translate feature is simply incredible. I can be in a conversation with someone speaking another language, and the Buds will translate for me in near real-time. It feels like something straight out of science fiction. The intelligent audio switching is also seamless, automatically connecting to my Z Flip when a call comes in, even if I was just listening to music on my watch.
The Ecosystem Advantage: This seamless integration is what it's all about. I can be watching a movie on my tablet, and the Buds will intelligently switch to my Z Flip when a call comes in, then switch back afterward without me doing a thing. I love starting a run with music playing from my phone and then leaving my phone behind, with the Buds automatically connecting to my Galaxy Watch to continue the playlist. They are the perfect, intelligent audio link in my Samsung chain.
What elevates them from great to exceptional is Galaxy AI. The Live Translate feature is simply incredible. I can be in a conversation with someone speaking another language, and the Buds will translate for me in near real-time. It feels like something straight out of science fiction. The intelligent audio switching is also seamless, automatically connecting to my Z Flip when a call comes in, even if I was just listening to music on my watch.
The Ecosystem Advantage: This seamless integration is what it's all about. I can be watching a movie on my tablet, and the Buds will intelligently switch to my Z Flip when a call comes in, then switch back afterward without me doing a thing. I love starting a run with music playing from my phone and then leaving my phone behind, with the Buds automatically connecting to my Galaxy Watch to continue the playlist. They are the perfect, intelligent audio link in my Samsung chain.
Value
5
Written by a customer while visiting Samsung US