Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
I purchased my Samsung Galaxy Flip 6. I particular
on July 18, 2025
Posted by: Galaxygirl69
[This review was collected as part of a promotion.] The features that I appreciate is most definitely the design of my flip6.
The outer screen is amazing, for sure.
AI assistance allows me to articulate my messages in a more relaxed tone.
I've been a Samsung galaxy kind of gril. That is my entire family favorite phone brand over 16yrs.
Still going strong for reliability of fully operational performance
The outer screen is amazing, for sure.
AI assistance allows me to articulate my messages in a more relaxed tone.
I've been a Samsung galaxy kind of gril. That is my entire family favorite phone brand over 16yrs.
Still going strong for reliability of fully operational performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever, never want a different one!
on July 18, 2025
Posted by: Sharon
[This review was collected as part of a promotion.] I am so impressed with the Z Flip 6. Samsung worked out the bugs like how the screen protector would lift up in the middle. Well, that doesn't happen anymore. It's been almost a year. Also the camera is the best. I still need to learn all the things it can do. My friends really like the pictures I take with this phone. The sound is good, the battery lasts long and my calls are very good. The AI seems to work well and is helpful. In all learning all that i can do with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on July 19, 2025
Posted by: Love27
[This review was collected as part of a promotion.] I bought samsung z flip phone and its perfect for me, i am so satisfying with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unacceptable
on July 19, 2025
Posted by: BRAvo25
[This review was collected as part of a promotion.] This prodduct looks good and feel good but it is NOT good. Mine last for 7 months and the main had gone. Very frustrated 😠
Value
3
Response from Samsung USBy R&R, July 21, 2025
Ahoy BRAvo25,
Thank you so much for sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your device isn’t working quite right. Please note that Samsung products are covered by a 12-month warranty from the date of purchase, protecting against manufacturing defects in materials and workmanship. If you’d like, you can also add extra coverage with Samsung Care+ on eligible devices for even more peace of mind and support. Feel free to contact our Samsung Support Team for any additional assistance. You’re not alone, and we’re happy to assist! Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your device isn’t working quite right. Please note that Samsung products are covered by a 12-month warranty from the date of purchase, protecting against manufacturing defects in materials and workmanship. If you’d like, you can also add extra coverage with Samsung Care+ on eligible devices for even more peace of mind and support. Feel free to contact our Samsung Support Team for any additional assistance. You’re not alone, and we’re happy to assist! Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone That Does What You Need It To
on July 19, 2025
Posted by: LoverofPie
[This review was collected as part of a promotion.] I use my Samsung device for everything. Work, personal, etc. Everything is run through my phone. Having the front screen on the flip 6 is amazing. I can customize it how I want to launch apps straight from it. It brings nostalgia with the flip aspect as well. I can also seamlessly blend Galaxy AI into everyday searches and phone functions. Overall, a great phone that I've highly enjoyed. Docking 1 star because the main screen died with 4 days left in my warranty, and samsung wouldn't fix it because of a cosmetic defect on the back of the phone near the flip mechanism. Still great and highly recommend. If you have this phone through a provider, get the protection warranty. They fixed my screen for free.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite companion
on July 19, 2025
Posted by: Aish143
[This review was collected as part of a promotion.] I absolutely adore this phone. I use it for everything! Work, personal use, gaming - it can do it all. Plus, it's the perfect size for my smaller hands. I get so many compliments on how cute it is. This phone has been so much fun to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone
on July 20, 2025
Posted by: Bobsolidperfect
[This review was collected as part of a promotion.] When foldable phones were first introduced, I thought there was no way I would want a phone that folds. Just didn't make sense to me. Fast forward as a Samsung consumer, I was offered a great deal to trade-in my S23 Ultra for a 30 day trial on a Flip 6. I was intrigued by the reviews so I thought I would give it a shot. That was a great decision as I love this phone. The fact it folds makes it so easy to carry. Once opened, the fold is not even noticeable. I find i rarely open it and use the cover screen mostly since I have added the apps I use mostly to it. The screen shows no sign of wear and the phone in general is built solid and rugged. I haven't even mentioned the features, this phone offers the latest Samsung has to offer. I have even started utilizing Galaxy AI and enjoying everything it has to offer. All together, I was unsure if I would like a foldable phone, but now I am sure that i won't go back to one that doesn't fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on July 20, 2025
Posted by: Sweets50
[This review was collected as part of a promotion.] The new flip 6 Z had great features. The sound on the phone is remarkable. Zero backround noise when using the speaker as well as when using the Bluetooth app. I love the feel of the phone and I'm learning new thing's about the phone almost on a daily basis. Like the built-in chat genie/ galaxyAI, auto correct and suggestive sentence function too.
Value
4
Response from Samsung USBy R&R Team, July 21, 2025
Thanks for reaching out to share your feedback on the Galaxy Z Flip6! We love to see that you find the sound quality remarkable, with zero background noise whether using the speaker or Bluetooth. We also appreciate your comments about the phone's feel and how you're discovering new features daily, such as the built-in Chat and Galaxy AI, autocorrect, and the suggestive sentence feature. Your insights are invaluable, and we look forward to hearing more about your experiences in the future! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US