Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
This product is great.
on July 14, 2025
Posted by: Tootsy
[This review was collected as part of a promotion.] Love that it's a small phone fits anywhere. Plus good features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Flip 6
on July 14, 2025
Posted by: Sandy701345
[This review was collected as part of a promotion.] I love my Flip 6 so much, I ordered the Flip 7, I hope it doesn't disappoint. Especially since they changed the processing chip.
All my electronics are Samsung.
All my electronics are Samsung.
Value
5
Response from Samsung USBy R&R Team, July 15, 2025
Hi Sandy! It's great to hear from you and get your insights! We're thrilled to see how much you love your Galaxy Z Flip6! It’s always exciting to see our customers enjoy their devices. We share your anticipation for the Z Flip7, especially with its upgraded processing chip. We believe it will elevate your experience even further! If you have any questions or need assistance as you explore your new phone, please don’t hesitate to reach out to us at Samsung Support. We can’t wait for you to get your hands on the Z Flip7! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Love the size but
on July 15, 2025
Posted by: SamsungLoyal
[This review was collected as part of a promotion.] Although I love the size of the phone, it does have its issues with screen. I've had one that the screen 'puked' being unable to see anything other than colorful pixels. The other one the phone touch screen stopped working.
Value
3
Response from Samsung USBy R&R, July 15, 2025
Hello SamsungLoyal,
Thank you for sharing your experience with the Galaxy Z Flip6. Since the display serves as the primary navigation interface for all devices, its importance cannot be overstated. That’s why we wanted to offer an additional layer of security for the Galaxy Z6 Series foldable device. With Galaxy Z Assurance, you receive a valuable benefit for your device’s screen, including one free screen protector replacement and discounts on screen repairs if needed.
In addition to the protection offered by Samsung Care+, you can also enjoy quick repair services. If you reencounter screen issues, we will provide further information and some troubleshooting steps to help.
Thank you for your review. We are excited to have you as part of the Samsung community!
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Flip6. Since the display serves as the primary navigation interface for all devices, its importance cannot be overstated. That’s why we wanted to offer an additional layer of security for the Galaxy Z6 Series foldable device. With Galaxy Z Assurance, you receive a valuable benefit for your device’s screen, including one free screen protector replacement and discounts on screen repairs if needed.
In addition to the protection offered by Samsung Care+, you can also enjoy quick repair services. If you reencounter screen issues, we will provide further information and some troubleshooting steps to help.
Thank you for your review. We are excited to have you as part of the Samsung community!
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 15, 2025
Posted by: AA3Dram8
[This review was collected as part of a promotion.] Flipz is my favoite phone I ever owned!
I may be a litte rough on my phones, but I like to have the smallest phone to carry in my pocket, only problem is I forget to take it out before I do my laundry, mine has been thru the wash twice. And I let it dry, dont open it , I tried the rice trick, put it in a bag of rice, within a couple hours, it vibrating. I hear notices, starts ringing, works perfectly!!! I could not believe it, I was already shopping for a phone, did not need to. Couldn't be happier. Really like the AI update!
I may be a litte rough on my phones, but I like to have the smallest phone to carry in my pocket, only problem is I forget to take it out before I do my laundry, mine has been thru the wash twice. And I let it dry, dont open it , I tried the rice trick, put it in a bag of rice, within a couple hours, it vibrating. I hear notices, starts ringing, works perfectly!!! I could not believe it, I was already shopping for a phone, did not need to. Couldn't be happier. Really like the AI update!
Value
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you so much for sharing your experience with the Galaxy Z Flip6! We’re more than happy to see how much you enjoy it! It's great to know that the compact size fits perfectly in your pocket, making it convenient for your on-the-go lifestyle. We’re also happy to see that it bounced back beautifully after its unexpected laundry situation! The Galaxy Z Flip6 is designed with durability in mind, and its water resistance (with an IP48 rating) offers added peace of mind for those little accidents. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
My Z Flip6 is awesome
on July 15, 2025
Posted by: laaubin
[This review was collected as part of a promotion.] I love my Z Flip6. It's a powerful phone and does many, many things well. My love for it rubbed off on my cousin, his wife and a friend who ended up getting they're own. I love how AI can correct pictures and enhance them. I have upgraded my Flip phones with every new version because they're so awesome. People are curious when I either close it or open it and they ask for a closer look. With each new version they just keep getting better and better. I have already pre-ordered the Z Flip7. You can't go wrong with this phone. My only two negative points is that the screen near the fold has slight scuffing but it isn't very noticable, and the fold itself is just a tad noticeable but once using the phone I hardly notice it. I love how i can half open the screen and use it in that configuration to take pics or to view apps. You cannot go wrong with this phone. Oh, and the AI is just makeing it better and better.
Value
4
Written by a customer while visiting Samsung US
Posted by: Vipul
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Excellent phone. Works really well with Gemini. The camera works better the. Expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for sharing your experience with the Galaxy Z Flip6, Vipul. We appreciate your feedback on how well it works with Gemini. We're glad to know that you are impressed with the camera. With the 50MP wide lens and the 12MP ultra-wide lens, you can capture stunning detail and beautiful landscapes. The 10x digital zoom allows you to get close to your subjects without losing clarity. The 10MP front camera is perfect for all your selfies and video chats. Your enthusiasm truly reflects the quality we strive for in our devices. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is very convenient
on July 15, 2025
Posted by: Rosaa10651
[This review was collected as part of a promotion.] The Galaxy AI is really neat and helpful. The phone itself is small and compact but very convenient for small pockets or purses. I also love the screen on the front makes it easy to send quick messages or do quick things. I also love the fact it makes using good translate fast and easy on both screens. Also love how you can set your phone without worrying about it falling to take pictures too.
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
We appreciate you taking the time to share your wonderful review of the Galaxy Z Flip6, Rosaa! We’re more than happy to see that you find it neat and helpful. The compact design is indeed perfect for those on-the-go moments, and it’s great to know the front screen has made messaging and quick tasks more convenient for you. We’re particularly proud of features like Live Translate. It’s awesome that you appreciate the stability for capturing photos as well! For any questions or if you need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Forever My flip
on July 16, 2025
Posted by: Nyka15
[This review was collected as part of a promotion.] I love everything about it. Especially since it brings that old school feeling of having a flip phone.
Value
5
Written by a customer while visiting Samsung US