Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Posted by: Mike
from Tx
Expertise:Expert
Verified Purchase:Yes
You can do everything with this phone except to make calls. Microphone don't work.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for sharing your experience with the Galaxy Z Flip6, Mike. We always look forward to assisting our customers! We understand that you may be experiencing some difficulties with your phone's microphone not working. We recommend checking the attached link for options to help troubleshoot this matter. Please keep in mind that Samsung provides a 12-month limited warranty for manufacturer defects. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and support. If this continues after troubleshooting, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the compact size& features
on July 13, 2025
Posted by: 54321jj
[This review was collected as part of a promotion.] I use my phone to keep in touch with my family & friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is great other than the screen protecto
on July 13, 2025
Posted by: Luckygiant547
[This review was collected as part of a promotion.] It's great for work because I have to carry multiple items in my pocket so folding it makes it easier to have more in my pocket
Value
3
Response from Samsung USBy R&R, July 14, 2025
Hey Luckygiant547,
It’s great to discover your Galaxy Z Flip6 is working out to be a great companion for you! It’s the perfect pocket phone, and you can check the FlexWindow for any updates or notifications and slide it right back in your pocket without having to worry about it dropping out. The design is ideal for those on the go who want a compact option to stay updated on the world. We thank you for your review and for letting us know how it is going. Thanks for choosing innovation with Samsung.
-Ty
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It’s great to discover your Galaxy Z Flip6 is working out to be a great companion for you! It’s the perfect pocket phone, and you can check the FlexWindow for any updates or notifications and slide it right back in your pocket without having to worry about it dropping out. The design is ideal for those on the go who want a compact option to stay updated on the world. We thank you for your review and for letting us know how it is going. Thanks for choosing innovation with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I love how compact amd durable galaxy flips are
on July 13, 2025
Posted by: SamsungOverAppleAllDay
[This review was collected as part of a promotion.] I am a dedicated samsung user. I have had many samsung phones, but I have really loved the flips out of them all. I love how compact they are, the face doesn't get scratched digging through my purse for it. The galaxy AI features are wonderful, whether it be fixing emails, or adjusting pictures, the feature is great all around!
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for sharing your experience with us! We also want to show you appreciation as a dedicated Samsung user! It’s great to know that you love the Galaxy Z Flip6 and appreciate its compact design. We’re glad the screen’s durability helps keep it looking pristine while you’re on the move. We're also pleased to see that you’re enjoying the Galaxy AI features. Making everyday tasks like fixing emails and adjusting photos easier is exactly what we aimed for, and it’s great to see how these tools improve your daily life. We truly appreciate your loyalty. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone-Outsanding Features & Functions
on July 13, 2025
Posted by: Flip6phone
[This review was collected as part of a promotion.] Best flip phone I've ever owned.
Galaxy AI is easy to use and powerful, intuitive functions & features. Galaxy AI remembers words and routines I use daily.
Spell Check is one of the best I've ever seen. I use it often when using my desktop or tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone-Outsanding Features &Functions
on July 13, 2025
Posted by: Fold6Phone
[This review was collected as part of a promotion.] Mini-Tablet for your back pocket.
Galaxy AI is really easy to use, always seems to be one step ahead of my brain and fingers.
The folding screen is an unbelievable feature for a smart phone. I use it for my work phone since the larger screen makes documents easy to read and edit, especially when I'm away from my desktop.
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for your feedback on the Galaxy Z Flip6! We're excited to see that it feels like a mini-tablet in your pocket and that Galaxy AI is helping streamline your experience. The folding screen truly sets the Z Flip series apart, and we’re glad it makes reading and editing documents on the go easier for you. Your choice to use it as your work phone highlights its versatility. We really appreciate your insights. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being part of our community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Flip 6
on July 13, 2025
Posted by: BossFlip
[This review was collected as part of a promotion.] The Flip 6 with Galaxy AI and a bigger battery is a great phone to have. I'm probably going to trade in for the new Flip 7 if I get a better trade in offer.
Value
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you so much for your feedback! We’re thrilled to see that you’re enjoying the Galaxy AI and the improved battery life of the Z Flip6. It’s designed to enhance your experience, and we’re glad it’s making a difference for you. We can’t wait for you to experience the innovations in the Z Flip7 when you’re ready. Your excitement means a lot to us, and we’re here to support you every step of the way! If you have any questions or need anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
What a head turner
on July 14, 2025
Posted by: Atlantasteve
[This review was collected as part of a promotion.] Please who see me using my Galaxy flip phone "flip" over it. Whether using Galaxy AI or just receiving phone calls, three convenience of having a small device in my pocket can't be beat.
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
Hi Atlantasteve! Thank you for sharing your thoughts on the Galaxy Z Flip6. We’re so glad to see that you’re enjoying the experience! It’s wonderful to know that the foldable design has added such convenience to your daily life. There’s something truly special about being able to easily slip it into your pocket. If you ever have any questions about features or need assistance, please feel free to reach out to us at Samsung Support. We’re always here to help and want to ensure you’re getting the most out of your Galaxy Z Flip6! Your experience means a lot to us. -Kelvin
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Written by a customer while visiting Samsung US