Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7 out of 5
4.7
(3,199 Reviews)
Open Ratings Snapshot
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product. 
(
452 out of 504
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5 out of 5
5
Love the fold
on June 2, 2025
Posted by: Shodge
[This review was collected as part of a promotion.] I use this device daily. It help with all 3 of my jobs, searching, using Galaxy AI to make posts and send texts. All the features are easy to use and saves time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Flip 6 Reliability
on June 2, 2025
Posted by: Frankthetank
[This review was collected as part of a promotion.] This is my 3rd Samsung Flip phone. I have had good experiences with all 3 phones. I like how easily they slip in and out of my pocket and the compact size when stored. They can be slippery so I usually end up purchasing either a grip or a case. Speed, refresh rate and general use match other phones. Camera is adequate. I use many of the Samsung apps and widgets. Screens have gotten better with each revision. I was updating annually but that has become cost prohibitive. Works well with my Samsung watch and ear buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's fantastic.
on June 2, 2025
Posted by: Pete782
[This review was collected as part of a promotion.] Ai is very smart and functional. Like all thr features are making life better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on June 2, 2025
Posted by: Inkedmomma23
[This review was collected as part of a promotion.] I love the galaxy a I feature on this phone. The phone itself runs so smoothly. Super compact, great camera features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love All my Samsung Products including My Galaxy
on June 2, 2025
Posted by: MiAleG
[This review was collected as part of a promotion.] I love my phone, easy to use , great service, I love my Galaxy ZFlip6
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Pros and cons of the z flip
on June 2, 2025
Posted by: Bebian
[This review was collected as part of a promotion.] This phone is very pretty, very sleek, and functional. The fold is very nice. The downfall of this phone is that the battery life is very short it runs out rapidly and it overheats.
Value
3 out of 5
3
Response from Samsung USBy R&RJune 4, 2025
Hi Bebian,
Thank you for sharing your experience with the Galaxy Z Flip6. We are glad to hear that you are enjoying its stylish design, sleek fold, and functional performance. This device was designed for individuals who value a phone that excels in both form and function.
We value your feedback regarding battery usage and heat, and we are continually working to improve every aspect of the user experience. Samsung Galaxy phones and tablets come with settings and features designed to help you monitor and extend your device’s battery life.
To keep track of your battery performance, consider utilizing power-saving modes when necessary to maximize battery life. In the Device Care menu, you can check the estimated battery life based on your recent activity and see how much battery each app is using.
To access this information, open Settings, then swipe to and tap on Battery. You’ll see your battery usage information in the center of the menu. Tap ‘View details’ to review app usage, including Screen on time and Screen off time. This will help you identify which apps are draining your battery.
For more insights, you can check out “Get the Most Out of Your Galaxy Phone or Tablet Battery.” Thank you for being part of the Samsung family. Our innovations are made for you.

Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/

-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Useful features
on June 2, 2025
Posted by: Lovebug24
[This review was collected as part of a promotion.] This is an amazing product with amazing features. Their Galaxy AI is one of the best from there real te translator to photo editing. These features are easy to use. I have the ZFold 6 and I love the double screen feature. I am able to do anything on both screens. The phone is also compact and luxurious. Totally recommend this product it is a 10/10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has definitely been a game changer!
on June 2, 2025
Posted by: sadeyes
[This review was collected as part of a promotion.] I can't stress enough how great this phone is. There's so many great features on it customization wise and overall the use I get from it. If there's someone looking to change phones this is definitely the one to get on!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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