Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
3
It's ok will see this goes
on March 31, 2025
Posted by: Jesusep79905
[This review was collected as part of a promotion.] The screen is way to sensitive to scratches. My first phone had issues that had the screen malfunction and eventually gave out. And will see how does this replacement works out for me.
Value
3
Response from Samsung USBy R&R, April 1, 2025
Greetings Jesusep79905,
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6! Incredible full-sized smartphone that folds in half so it’s small enough to fit in even the smallest pockets. Built to withstand, the Galaxy Z Flip6 has been tested and verified for at least 200k folds. We hope you were able to take advantage of your device’s Galaxy Z Assurance. You can get a pre-installed protector and discounts on screen repairs. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Thank you for your review. Thanks for choosing innovation with Samsung!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with your Galaxy Z Flip6! Incredible full-sized smartphone that folds in half so it’s small enough to fit in even the smallest pockets. Built to withstand, the Galaxy Z Flip6 has been tested and verified for at least 200k folds. We hope you were able to take advantage of your device’s Galaxy Z Assurance. You can get a pre-installed protector and discounts on screen repairs. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Thank you for your review. Thanks for choosing innovation with Samsung!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best daily use phone
on April 2, 2025
Posted by: BeeRex
[This review was collected as part of a promotion.] This is hands down the best phone I have had. I'm coming from the galaxy s24 ultra and the only thing I miss is the camera. It fits so well into any pocket, doesn't break when you drop it either!
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hello There BeeRex,
Thank you for sharing your experience with the Galaxy Z Flip6! It’s great to hear how much you enjoy it. Having the right device can truly enhance your daily life. The compact design and seamless durability make it easy to carry in your pocket without any concerns. The Galaxy Z Flip6’s camera is impressive, featuring a 50MP wide lens, a 12MP ultra-wide lens, and a 10MP selfie lens. Additionally, the Flex camera allows you to use various shooting modes directly from the front cover screen, which adds to its versatility. Once you open FlexCam, you can easily swipe left and right to choose between different modes. The Portrait and Photo modes are compatible with Nightography, ensuring that your nighttime photos remain bright and clear. To learn more about the camera features on your Galaxy Z Flip6, check out the linked article, “Use the Galaxy Z Flip6 FlexCam and Other Camera Features.” Thank you for reaching out and being a part of the Samsung community!
Use the Galaxy Z Flip6 FlexCam and other camera features
https://www.samsung.com/us/support/answer/ANS10003464/
-Ty
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Thank you for sharing your experience with the Galaxy Z Flip6! It’s great to hear how much you enjoy it. Having the right device can truly enhance your daily life. The compact design and seamless durability make it easy to carry in your pocket without any concerns. The Galaxy Z Flip6’s camera is impressive, featuring a 50MP wide lens, a 12MP ultra-wide lens, and a 10MP selfie lens. Additionally, the Flex camera allows you to use various shooting modes directly from the front cover screen, which adds to its versatility. Once you open FlexCam, you can easily swipe left and right to choose between different modes. The Portrait and Photo modes are compatible with Nightography, ensuring that your nighttime photos remain bright and clear. To learn more about the camera features on your Galaxy Z Flip6, check out the linked article, “Use the Galaxy Z Flip6 FlexCam and Other Camera Features.” Thank you for reaching out and being a part of the Samsung community!
Use the Galaxy Z Flip6 FlexCam and other camera features
https://www.samsung.com/us/support/answer/ANS10003464/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on April 2, 2025
Posted by: IsmavAtmakur
[This review was collected as part of a promotion.] The New flip6 is very better then previous. I had a new flip almost every year, thanks to samsung tradein program.
The Battery life is definitely v
Better than the previous versions.
The Battery life is definitely v
Better than the previous versions.
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for sharing your experience with us. It's great to see how much you're enjoying the Galaxy Z Flip6, Ismav! With its improved 4000mAh battery, it offers the longest-lasting battery life ever on a Galaxy Z Flip, letting you enjoy up to 68 hours of music or 23 hours of video playback. It’s fantastic that the Samsung trade-in program has made it easy for you to upgrade each year and experience these enhancements. It’s awesome to see that the Flip6 has made a positive impression on you! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Flip 6 are the best
on April 2, 2025
Posted by: eythie3969
[This review was collected as part of a promotion.] I love my flip 6 because it fits in my pocket very well. And I love the way the apps are seamless . I had a flip 5 and when the 6 came out I had to upgrade. The audio and video features are top notch. I also love the way you can check your messages from the front screen .
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hi eythie3969,
Thank you for sharing your love for the Galaxy Z Flip6. It’s amazing to hear how well it fits into your everyday life, literally and functionality, from the seamless app experience to the powerful audio and super bright FlexWindow. It has been designed to elevate your convenience without sacrificing style and durability. The FlexWindow is home to a few new Galaxy AI features, such as Generative wallpapers, suggested messaging replies, and the Camera app’s Auto zoom ability. In addition to these new features, you can use the Cover screen to access widgets and open apps like Samsung Wallet. With so much you can do with the FlexWindow, learn more by checking out the article below. The Galaxy Z Flip6 combines innovation and elegance in one sleek, foldable device. We hope you continue to enjoy its convenience.
Thank you for choosing Samsung!
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
-Ty
Samsung Support
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Thank you for sharing your love for the Galaxy Z Flip6. It’s amazing to hear how well it fits into your everyday life, literally and functionality, from the seamless app experience to the powerful audio and super bright FlexWindow. It has been designed to elevate your convenience without sacrificing style and durability. The FlexWindow is home to a few new Galaxy AI features, such as Generative wallpapers, suggested messaging replies, and the Camera app’s Auto zoom ability. In addition to these new features, you can use the Cover screen to access widgets and open apps like Samsung Wallet. With so much you can do with the FlexWindow, learn more by checking out the article below. The Galaxy Z Flip6 combines innovation and elegance in one sleek, foldable device. We hope you continue to enjoy its convenience.
Thank you for choosing Samsung!
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
What a magnificent piece of technology!
on April 2, 2025
Posted by: New2me2
[This review was collected as part of a promotion.] Not only is it faster than my old model, but it has seamless actions across apps which makes it doubly important when navigating the internet.
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hey there New2me2,
Thanks for the high praise! We are thrilled you are loving the speed and seamless performance of the Galaxy Z Flip6. It’s designed to impress, from smooth multitasking to effortless navigation, all wrapped in a sleek foldable form. It is truly like experiencing what the future will feel like right in your hands. Thank you for your wonderful review. We’re grateful for your support of Samsung!
-Ty
Samsung Support
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Thanks for the high praise! We are thrilled you are loving the speed and seamless performance of the Galaxy Z Flip6. It’s designed to impress, from smooth multitasking to effortless navigation, all wrapped in a sleek foldable form. It is truly like experiencing what the future will feel like right in your hands. Thank you for your wonderful review. We’re grateful for your support of Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on April 3, 2025
Posted by: Tjdasamurai
[This review was collected as part of a promotion.] My mom bought me a new samsung Flip6 phone and I absolutely love it. I love the old school flip style and all the wonderful features that comes with it. I love all the Gemini features and the seamless action across the apps. The Now brief feature is really neat. It makes my tasks easier. I mainly uses my phone for gaming, streaming, and school. The camera is very clear as well.
Value
5
Response from Samsung USBy R&R Team, April 16, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6, Tj! It's wonderful to see that you're enjoying the nostalgic flip style combined with modern features. The Galaxy Z Flip6 is designed to deliver a seamless experience across apps, and the Gemini features enhance productivity and creativity. The upgraded 50MP wide rear camera ensures clear and detailed photos, capturing your moments beautifully. Your enthusiasm for the Galaxy Z Flip6 is awesome, and we appreciate you sharing your experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on April 3, 2025
Posted by: Shepp2
[This review was collected as part of a promotion.] Seamless actions across apps. Works with all my Samsung devices without any issues. Fits in my pocket. Awesome camera and editing.
Value
5
Response from Samsung USBy R&R, May 8, 2025
Hiya Shepp2,
Isn’t it great that you can start working on something on your Galaxy Z Flip6 and then seamlessly continue on another device? All you need to do is sign into your Samsung account and ensure that “Continue on other devices” is enabled in your settings. Many users appreciate the compact design, which allows it to fit comfortably in their pockets. What sets this device apart is that it provides an innovative phone experience. We hope you continue to capture and share your favorite moments on your Galaxy Z Flip6. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
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Isn’t it great that you can start working on something on your Galaxy Z Flip6 and then seamlessly continue on another device? All you need to do is sign into your Samsung account and ensure that “Continue on other devices” is enabled in your settings. Many users appreciate the compact design, which allows it to fit comfortably in their pockets. What sets this device apart is that it provides an innovative phone experience. We hope you continue to capture and share your favorite moments on your Galaxy Z Flip6. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Decent not good, alright ig
on April 3, 2025
Posted by: Alecdemeh
[This review was collected as part of a promotion.] Coolant flip phone but the durability is world's apart from the 5, sometimes I wish I didn't change. Better pics, better battery life but the new hinge design has caused a world of headaches.
Value
4
Response from Samsung USBy R&R, April 3, 2025
Good day Alecdemeh,
Thank you for sharing your thoughts on the Galaxy Z Flip6! The Z Flip series continues to innovate in the flip phone experience, and the Galaxy Z Flip6 builds on its predecessor with significant enhancements. It features a 50MP wide lens, a 12MP ultra-wide lens, and Galaxy AI capabilities, allowing for exceptional photography and multitasking. The upgraded dual-rail flex hinge design improves durability while keeping the phone sleek. It is complemented by Gorilla Glass Victus 2 and an IPX8 water resistance rating. The Z Flip5 and Z Flip6 are impressive devices that excel in design and functionality. Still, the Z Flip6 introduces added features such as improved battery life and a refined camera system that elevate the user experience. You can explore the journey of the Z Flip series in the article provided in the link below. You can see how each generation of the device has continuously improved. We value your feedback and hope the Z Flip6 continues to enhance your smartphone journey. Thank you for your review, and thanks for choosing innovation with Samsung!
Compare the differences between the Galaxy Z Flip6 and Z Flip5
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy Z Flip6! The Z Flip series continues to innovate in the flip phone experience, and the Galaxy Z Flip6 builds on its predecessor with significant enhancements. It features a 50MP wide lens, a 12MP ultra-wide lens, and Galaxy AI capabilities, allowing for exceptional photography and multitasking. The upgraded dual-rail flex hinge design improves durability while keeping the phone sleek. It is complemented by Gorilla Glass Victus 2 and an IPX8 water resistance rating. The Z Flip5 and Z Flip6 are impressive devices that excel in design and functionality. Still, the Z Flip6 introduces added features such as improved battery life and a refined camera system that elevate the user experience. You can explore the journey of the Z Flip series in the article provided in the link below. You can see how each generation of the device has continuously improved. We value your feedback and hope the Z Flip6 continues to enhance your smartphone journey. Thank you for your review, and thanks for choosing innovation with Samsung!
Compare the differences between the Galaxy Z Flip6 and Z Flip5
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US