Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,196 Reviews)
Rating breakdown 3,196 reviews
5 Stars
2,479
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
Love this phone. Can even slam it shut.
on March 29, 2025
Posted by: Jewzy1993
[This review was collected as part of a promotion.] Great phone. Great capabilities. Can even slam it shut when you're mad hanging up
Value
5
Response from Samsung USBy R&R, May 5, 2025
Hey there Jewzy1993,
Now that’s a satisfying feature! We love that you are enjoying the Galaxy Z Flip6’s capabilities and the added flair of slamming it shut like a scene from your favorite drama. It’s sleek, powerful, and packed with personality, just like its owner. Thanks for sharing your experience, and here’s to more stylish flips ahead! Thanks for choosing innovation with Samsung!
-Ty
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Now that’s a satisfying feature! We love that you are enjoying the Galaxy Z Flip6’s capabilities and the added flair of slamming it shut like a scene from your favorite drama. It’s sleek, powerful, and packed with personality, just like its owner. Thanks for sharing your experience, and here’s to more stylish flips ahead! Thanks for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great form factor
on March 29, 2025
Posted by: Lovethiszflip6
[This review was collected as part of a promotion.] When folded, the phone provides a small form factor that comfortably fits in your front pocket. While folded, the phones cover screen can run any app on the phone and provides an opportunity to quickly use the app without opening the phone and at the same time utilize less battery power. The cover screen also provides another opportunity for the user to show his/her creativity. The cover screen can display pictures, videos, a slideshow and even AI having the picture have rain or snow depending on the current weather. The cover screen provides an amazing capability to quickly pick up the phone and look at the notifications without opening the phone. The flip capability provides other capabilities like taking selfies with the main cameras.
Value
5
Response from Samsung USBy R&R, May 5, 2025
How is it going Lovethiszflip6,
We are thrilled to hear how much you are enjoying the innovative form factor of the Galaxy Z Flip6! The design, powerful cover screen, and versatile camera options really do unlock a new level of convenience and creativity. If you want a phone that blends style with smart functionality, this is the one to experience. Thank you for choosing innovation with Samsung.
-Ty
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We are thrilled to hear how much you are enjoying the innovative form factor of the Galaxy Z Flip6! The design, powerful cover screen, and versatile camera options really do unlock a new level of convenience and creativity. If you want a phone that blends style with smart functionality, this is the one to experience. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is super fast!!!
on March 29, 2025
Posted by: Infamous84
[This review was collected as part of a promotion.] This phones ability to switch between apps with no lag time is great! I'm upgrading from the galaxy note 9 which is a great phone but this new flip 6 is so fast in comparison i love it. The only drawback for me was the price point I don't feel the justification for such a high price. But let's see how it holds up to the test of time. But overall I recommend giving it a try. Love it's seamless transition between apps.
Value
4
Response from Samsung USBy R&R, April 1, 2025
Hey Infamous84,
Your enthusiasm for the Galaxy Z Flip6 truly inspires us! You're in for an amazing experience with this upgrade. Moving from 6GB or 8GB of RAM to 12GB is a significant enhancement! You'll also benefit from the latest 5G network technology. The 6.7-inch Dynamic AMOLED 2X Infinity Flex Display is a big
One of the best aspects of this compact device is its ability to make a significant impact while being pocket-sized and designed for durability. You'll be as fast as your new device! We're excited to hear about your upgrade and can't wait for you to discover all the features the Galaxy Z Flip6 offers. Check out the link below to explore everything your new device can do. Thank you for your review and, most importantly, for being a part of the Samsung community!
Galaxy Z Flip6
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
-Ty
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Your enthusiasm for the Galaxy Z Flip6 truly inspires us! You're in for an amazing experience with this upgrade. Moving from 6GB or 8GB of RAM to 12GB is a significant enhancement! You'll also benefit from the latest 5G network technology. The 6.7-inch Dynamic AMOLED 2X Infinity Flex Display is a big
One of the best aspects of this compact device is its ability to make a significant impact while being pocket-sized and designed for durability. You'll be as fast as your new device! We're excited to hear about your upgrade and can't wait for you to discover all the features the Galaxy Z Flip6 offers. Check out the link below to explore everything your new device can do. Thank you for your review and, most importantly, for being a part of the Samsung community!
Galaxy Z Flip6
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera, takes great pics. I love that I
on March 30, 2025
Posted by: Tony
I had one a couple years ago and loved it. When it tore up they were no longer being made
Response from Samsung USBy R&R Team, April 24, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6, Tony! It’s wonderful to know that you're enjoying the camera, featuring the upgraded 50MP wide rear lens and ProVisual Engine, perfect for capturing vibrant and detailed photos. We’re pleased to confirm that the Galaxy Z Flip6 is still being actively produced and sold, so you can continue to enjoy all its innovative features, including its enhanced durability. Thank you for sharing your experience, and we're thrilled that this model has impressed you! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Flip Phones Mastered
on March 30, 2025
Posted by: BasicPotato
[This review was collected as part of a promotion.] Bought my wife this phone after convincing her for months, about the wonders of folding phones. She finally gave in hearing all the great news from the Z Fold 5 that I owned and now she has nothing but positive words to say about the phone. Compared to its competitors, this phone nails, the look and feel of folding phones. The UI on the front cover screen is very easily accessible it works great with music player apps or even making just phone calls. And to be completely honest, I'm almost tempted to downsize to the Z Flip 6 due to the convenience of its size. Great work Samsung I can't wait to see what's in store for this year!
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Hi there! It’s clear the Galaxy Z Flip6 has become a hit in your household. We love to hear how much your wife has embraced the convenience and style of folding phones, and it’s fantastic that the FlexWindow makes managing calls and music apps so easy for her. It’s even more exciting to see that the compact design has tempted you to switch as well. It really does bring a new level of simplicity and sophistication. Samsung has truly created something special here, and we can’t wait to see what surprises are coming next! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
It's ok will see this goes
on March 31, 2025
Posted by: Jesusep79905
[This review was collected as part of a promotion.] The screen is way to sensitive to scratches. My first phone had issues that had the screen malfunction and eventually gave out. And will see how does this replacement works out for me.
Value
3
Response from Samsung USBy R&R, April 1, 2025
Greetings Jesusep79905,
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6! Incredible full-sized smartphone that folds in half so it’s small enough to fit in even the smallest pockets. Built to withstand, the Galaxy Z Flip6 has been tested and verified for at least 200k folds. We hope you were able to take advantage of your device’s Galaxy Z Assurance. You can get a pre-installed protector and discounts on screen repairs. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Thank you for your review. Thanks for choosing innovation with Samsung!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Z Flip6! Incredible full-sized smartphone that folds in half so it’s small enough to fit in even the smallest pockets. Built to withstand, the Galaxy Z Flip6 has been tested and verified for at least 200k folds. We hope you were able to take advantage of your device’s Galaxy Z Assurance. You can get a pre-installed protector and discounts on screen repairs. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Thank you for your review. Thanks for choosing innovation with Samsung!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best daily use phone
on April 2, 2025
Posted by: BeeRex
[This review was collected as part of a promotion.] This is hands down the best phone I have had. I'm coming from the galaxy s24 ultra and the only thing I miss is the camera. It fits so well into any pocket, doesn't break when you drop it either!
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hello There BeeRex,
Thank you for sharing your experience with the Galaxy Z Flip6! It’s great to hear how much you enjoy it. Having the right device can truly enhance your daily life. The compact design and seamless durability make it easy to carry in your pocket without any concerns. The Galaxy Z Flip6’s camera is impressive, featuring a 50MP wide lens, a 12MP ultra-wide lens, and a 10MP selfie lens. Additionally, the Flex camera allows you to use various shooting modes directly from the front cover screen, which adds to its versatility. Once you open FlexCam, you can easily swipe left and right to choose between different modes. The Portrait and Photo modes are compatible with Nightography, ensuring that your nighttime photos remain bright and clear. To learn more about the camera features on your Galaxy Z Flip6, check out the linked article, “Use the Galaxy Z Flip6 FlexCam and Other Camera Features.” Thank you for reaching out and being a part of the Samsung community!
Use the Galaxy Z Flip6 FlexCam and other camera features
https://www.samsung.com/us/support/answer/ANS10003464/
-Ty
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Thank you for sharing your experience with the Galaxy Z Flip6! It’s great to hear how much you enjoy it. Having the right device can truly enhance your daily life. The compact design and seamless durability make it easy to carry in your pocket without any concerns. The Galaxy Z Flip6’s camera is impressive, featuring a 50MP wide lens, a 12MP ultra-wide lens, and a 10MP selfie lens. Additionally, the Flex camera allows you to use various shooting modes directly from the front cover screen, which adds to its versatility. Once you open FlexCam, you can easily swipe left and right to choose between different modes. The Portrait and Photo modes are compatible with Nightography, ensuring that your nighttime photos remain bright and clear. To learn more about the camera features on your Galaxy Z Flip6, check out the linked article, “Use the Galaxy Z Flip6 FlexCam and Other Camera Features.” Thank you for reaching out and being a part of the Samsung community!
Use the Galaxy Z Flip6 FlexCam and other camera features
https://www.samsung.com/us/support/answer/ANS10003464/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on April 2, 2025
Posted by: IsmavAtmakur
[This review was collected as part of a promotion.] The New flip6 is very better then previous. I had a new flip almost every year, thanks to samsung tradein program.
The Battery life is definitely v
Better than the previous versions.
The Battery life is definitely v
Better than the previous versions.
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for sharing your experience with us. It's great to see how much you're enjoying the Galaxy Z Flip6, Ismav! With its improved 4000mAh battery, it offers the longest-lasting battery life ever on a Galaxy Z Flip, letting you enjoy up to 68 hours of music or 23 hours of video playback. It’s fantastic that the Samsung trade-in program has made it easy for you to upgrade each year and experience these enhancements. It’s awesome to see that the Flip6 has made a positive impression on you! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US