Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7 out of 5
4.7
(3,199 Reviews)
Open Ratings Snapshot
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product. 
(
452 out of 504
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
4 out of 5
4
I like the phone except screen cover is coming off
on February 25, 2025
Posted by: 4u2envy
[This review was collected as part of a promotion.] I like the phone it's small easy to use pictures turn out good only concern with phone is the screen cover it comes with is peeling off the phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Flip Yet
on February 25, 2025
Posted by: Snhdesign
[This review was collected as part of a promotion.] After using the Galaxy Z Flip 6, I can say this is the smoothest and most refined Flip so far. The hinge feels stronger, the cover screen is more useful, and performance is excellent. The crease is still there but less distracting, and the cameras do a solid job.
If you love the flip form factor, this is the most polished version yet. It’s stylish, compact, and finally feels like a phone you can use every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing earbuds
on February 25, 2025
Posted by: CynVal
[This review was collected as part of a promotion.] The quality has gone up. I love the new features and color coordinating marks on each earbud. Love the seamless actions across apps. You can easily navigate with the buds in place. The noise canceling is amazing. Also with audio eraser. Definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on February 25, 2025
Posted by: QueenLucki
[This review was collected as part of a promotion.] I love this phone! It's extremely fast & powerful. And it first in my pocket without me having to worry about it falling out or being stolen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, some tradeoffs
on February 26, 2025
Posted by: neomatrix24
[This review was collected as part of a promotion.] I got used to the screen quickly. I never notice where it folds when I'm looking at it. It's interesting and people are always asking me all about my phone that flips closed. It has a little less battery life than the normal S series Galaxy phones of recent years but I can go all day usually. The camera is not quite as good as the S21 and newer as far as I can see. I think it's worth it to be able to flip it closed and put it in my pocket.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm so happy I upgraded to Z6!!
on February 26, 2025
Posted by: LilacTx
[This review was collected as part of a promotion.] I had the Z3 flip and if broke tragically after 3 years of joy. I loved the ability to hang up in style by closing my phone in someones face with such sass so there is no way I could get a different type of phone. There are so many similar phones now compared to when I first went with the flip model but Samsung Z6 won my heart yet again with the seamless action across apps. I absolutely love the dual screen since I can ignore calls without opening my phone. I get compliments everywhere I go on how cute my phone is. I am greatful there is so many stylish accessories available for Z6. This is the happiest I've ever been with any phone purchase. I love matching my case with my outfits. And adore the cute pouch wallet cases that are available. A long battery use and great quality is what you can expect. Zflip for life! Samsung please and seriously don't ever stop making these.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You can do everything from the front screen
on February 26, 2025
Posted by: Samsungqueen
[This review was collected as part of a promotion.] It's small and compact but also opens to a regular device. I love photo editing and eraser. It's convenient and practical and does everything the other devices does. It makes and receives calls and texts from the front screen and even takes photos from front screen I was skeptical at first but now that I've had it a few months I'm not sure I'd ever go back to a regular device it's truly a great phone thank you Samsung for another great device!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I have been happy with the features on the phone.
on February 26, 2025
Posted by: Camaro1369
[This review was collected as part of a promotion.] I was happy with the seamless actions between the apps. It help to make a smooth transition from my old phone to the new phone. Very easy to navigate. I travel a lot for work and like the built-in translation feature. This helps to communicate with the many foreign customers I deal with. It has a nice screen for watching movies and playing games.
Value
3 out of 5
3
Response from Samsung USBy R&RMarch 4, 2025
Hey Camaro1369,

We are so happy to learn you are enjoying your Galaxy Z Flip6. Were you able to utilize the smart switch when changing your device? Our goal is to make that process to be as easy as possible. With Galaxy AI, you can do so much with translating; live translations are the game changer. We hope you continue to take advantage of the biggest Z Flip battery and the Snapdragon 8 Gen 3 for the Galaxy! You can play your games and stream your favorite shows all day long. We thank you for reaching out. We appreciate your trust in Samsung! -Ty

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Written by a customer while visiting Samsung US
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