Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
Great size. Love all the Samsung features
on February 11, 2025
Posted by: Ezeflip6
[This review was collected as part of a promotion.] Love the compact size when it's folded. Like the texting feature from the front screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Z flip6
on February 11, 2025
Posted by: SanG05
[This review was collected as part of a promotion.] This phone gets hot, will drop what you are looking for, it just does it own thing. Doesn't hold a good charge and very low when you are on the phone, wouldn't recommend
Value
3
Response from Samsung USBy R&R, February 14, 2025
Hey SanG05,
It’s great to hear from your and thank you for your review of the Galaxy Z Flip6. This device is designed to offer a unique and flexible experience, blending cutting-edge technology with a sleek, compact design. Features with the Z Flip6 form factor and high-quality display make it a standout device and quite an innovative device. We want to only enhance your experience. It seems your phone hasn’t been the best experience for you. There are instances when phones will get hot, but it should never be too warm to touch. Your phone heating up, not holding a charge for long periods of time, sound quality low and the phone’s performance not meeting your expectations. One of the first troubleshooting steps that is going to be recommended, ensure your device software is up to date. You can change the sound quality in the device’s Settings. By scrolling down, selecting Sounds and vibrations, tapping on Sound quality and effects, there will be options to enhance sound quality. Of course we are here to help. If you would like assistance with troubleshooting your device we welcome you to reach out to our Samsung Support Team to assist further. Let us know how we can make your unique device the best you’ve ever had. We thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s great to hear from your and thank you for your review of the Galaxy Z Flip6. This device is designed to offer a unique and flexible experience, blending cutting-edge technology with a sleek, compact design. Features with the Z Flip6 form factor and high-quality display make it a standout device and quite an innovative device. We want to only enhance your experience. It seems your phone hasn’t been the best experience for you. There are instances when phones will get hot, but it should never be too warm to touch. Your phone heating up, not holding a charge for long periods of time, sound quality low and the phone’s performance not meeting your expectations. One of the first troubleshooting steps that is going to be recommended, ensure your device software is up to date. You can change the sound quality in the device’s Settings. By scrolling down, selecting Sounds and vibrations, tapping on Sound quality and effects, there will be options to enhance sound quality. Of course we are here to help. If you would like assistance with troubleshooting your device we welcome you to reach out to our Samsung Support Team to assist further. Let us know how we can make your unique device the best you’ve ever had. We thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, bad battery.
on February 11, 2025
Posted by: ElJashO
[This review was collected as part of a promotion.] I've had every version of the flip since the 3, and I've been very happy with them all. Unfortunately the 6 has the same drawback as the other, the battery life. If you are near a charger often, it's a good, fun phone. If not, you're in trouble on this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on February 11, 2025
Posted by: KarmaLynn86
[This review was collected as part of a promotion.] I absolutely love my phone! Literally the only thing I would change would be that I wish videos would play with it closed! Otherwise I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone but nonetheless has flaws.
on February 11, 2025
Posted by: Rodneymize87
[This review was collected as part of a promotion.] Is a all around a good phone. I love everything about it besides 3 things. 1 being screen protectors for the outer glass are weak 2. the inside screen aquired a white line fades to green then away everytime I open the phone after only getting dropped 1 time from chest level I'm 5'9" BTW.
3. the cameras suck.
3. the cameras suck.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So compact
on February 11, 2025
Posted by: CassidyTech
[This review was collected as part of a promotion.] I've never had a phone with so many features that will so easily fit in my pocket. I will never go back to a slab phone. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 11, 2025
Posted by: Tonytolus01
[This review was collected as part of a promotion.] Love the look and the functionality. This is a beauty 😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping amazing
on February 11, 2025
Posted by: DerickEH
[This review was collected as part of a promotion.] The sleek design makes the z flip 6 a beauty to look at. But inside where it really gets good. The full screen display is perfect for movie buffs, gamers, designers tweeters testers and more. Galaxy AI and flip 6 are match made in heaven! Real time translation makes language barriers a thing of the past. Any "pro max" on its best day couldn't hang with the flip 6. Definitely 10 out of 10!
Value
5
Written by a customer while visiting Samsung US