Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
An Amazing Quality phone
on August 26, 2024
Posted by: Vyx3nkitten
[This review was collected as part of a promotion.] I'm the kind of person who used to not recommend the ZFlip6 to customers because I didn't think they were worthy phones.
Now that I own one, I am taking advantage of all the cool features, especially the AI features that are included.
I love the fact I can edit my pictures straight from my phone, and Photoshop them almost professionally! The Circle To Search has also been very helpful with finding new things I find interesting through my camera or by watching videos.
I haven't been able to use the Live Translate but the fact it's an available feature is big for me, especially with customers and language barriers.
I absolutely love the front screen and honestly use it daily for checking notifications and the hands free camera feature on it.
The camera quality is just absolutely amazing and crisp! I can't wait to use it at night and try the Nightography camera.
Now that I own one, I am taking advantage of all the cool features, especially the AI features that are included.
I love the fact I can edit my pictures straight from my phone, and Photoshop them almost professionally! The Circle To Search has also been very helpful with finding new things I find interesting through my camera or by watching videos.
I haven't been able to use the Live Translate but the fact it's an available feature is big for me, especially with customers and language barriers.
I absolutely love the front screen and honestly use it daily for checking notifications and the hands free camera feature on it.
The camera quality is just absolutely amazing and crisp! I can't wait to use it at night and try the Nightography camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything on thin phone is awesome!!
on August 26, 2024
Posted by: Patrick
[This review was collected as part of a promotion.] You can feel the durability of the reinforced hinge, the ability to use screens without opening the flip, anded benefits of AI, circle to search, note translation, translation for conversations. Small with the flip closes and large enough when opened, definitely an all dat battery with constant usage. I'm not much of a gamer, but when I played on this phone. The processor made the experience flawless.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone
on August 26, 2024
Posted by: Reba2518
[This review was collected as part of a promotion.] Unfortunately the phone broke within a month of purchasing it. Had to go back to old phone even though I'm still paying [an arm and a leg] for the new one.
Value
1
Response from Samsung USBy Social Commerce, August 29, 2024
Howdy Reba2518,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further. I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further. I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic features in a small package
on August 26, 2024
Posted by: Elliot
[This review was collected as part of a promotion.] I love the camera abilities that are possible with the Flip 6. The Galaxy AI features are really helpful and I like it a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's different. Good and bad
on August 26, 2024
Posted by: Biggsy
[This review was collected as part of a promotion.] I tried this on a promotion cause I've wanted to try one but have been skeptical. I like how small it is when I fold it up and feel like that protects the screen. Trade off is its sometimes an inconvenience to have to reopen the phone to do much and it's small compared to the note 20 I had. It's definitely different, i get alot of comments about it. The battery, while not bad, isn't what I'd expect from a new high tech phone. And the camera, while good normally, doesn't have much to offer in zoom. The phone also over heats when used long. I had maps pulled up on a trip and more than once it said phone needed to cool down and stopped functioning the map app. It has Galaxy AI, but thats to much for me, though I'm sure it's cool if you know what your doing. We'll see how it holds up. So far so good on that, but it's only been a month.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Aloha Biggsy,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Your Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed; it's perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. Also take a look at "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about the new Galaxy AI features you have available. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Your Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed; it's perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. Also take a look at "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about the new Galaxy AI features you have available. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, compact, and Stylish!
on August 26, 2024
Posted by: JadeGreenCanary
[This review was collected as part of a promotion.] I use my Z Flip 6 heavily on a daily basis - whether to stream videos, play games, snap photos of my pets, or customize it to express myself! I absolutely love the slick design and how compact my new Z Flip 6 is, I always receive compliments about how compact and practical it is! Despite it's light weight design, this phone has no trouble keeping up with all my online games - Even when I switch to multitasking through my emails or my social media accounts.
Galaxy AI has also made it so easy to enhance my favorite family photos with ease since im not the greatest at editing! I absolutely LOVE my new galaxy!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nostalgia but make it futuristic
on August 26, 2024
Posted by: TheHorrorHammer
[This review was collected as part of a promotion.] This phone is super fun and fits in all my pockets very easily as well as sitting comfortably in my not so giant hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great family plan
on August 26, 2024
Posted by: Link0710
[This review was collected as part of a promotion.] Samsung is great and reliable company. It gets my family from a to z and keeps everyone connected.
Value
5
Written by a customer while visiting Samsung US