Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
3
Terrible battery life
on February 9, 2025
Posted by: Nyc6gal
[This review was collected as part of a promotion.] I have owned all the Galaxy Z Flip devices and I must say the Z Flip 6 is by far the worst when it comes to battery life. The phone battery doesn't last a full day. Video calls, regular calls and video streaming drains the battery drastically. I would not recommend this phone.
Value
3
Response from Samsung USBy R&R, February 12, 2025
Hello Nyc6gal,
Thank you for sharing your experience with your Galaxy Z Flip6 and its battery. Equipped with a 5000mAh battery, the Z Flip6 boasts one of the best batteries available in a mobile phone. One of the most effective features of your phone is the Device Care option in the settings. To check what might be affecting your battery life, go to ‘Battery and Device Care’ in the ‘Settings’ menu and tap the chart icon in the top right corner. This will help you identify any apps that may be causing a lot of battery usage, including errors and high background battery usage. Background applications can sometimes run continuously, draining your battery. Additionally, activities like video calling and streaming can significantly impact battery life since they require considerable processing power and network resources. If possible, consider performing these tasks while your phone is plugged in, as this can greatly improve its performance. For more information on optimizing your device, please refer to the links provided below. We are here to help! If you have any questions, feel free to reach out to our Samsung Support Team for more tips and tricks on preserving your device’s battery. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
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https://www.samsung.com/us/support/galaxy-battery/optimization/
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Thank you for sharing your experience with your Galaxy Z Flip6 and its battery. Equipped with a 5000mAh battery, the Z Flip6 boasts one of the best batteries available in a mobile phone. One of the most effective features of your phone is the Device Care option in the settings. To check what might be affecting your battery life, go to ‘Battery and Device Care’ in the ‘Settings’ menu and tap the chart icon in the top right corner. This will help you identify any apps that may be causing a lot of battery usage, including errors and high background battery usage. Background applications can sometimes run continuously, draining your battery. Additionally, activities like video calling and streaming can significantly impact battery life since they require considerable processing power and network resources. If possible, consider performing these tasks while your phone is plugged in, as this can greatly improve its performance. For more information on optimizing your device, please refer to the links provided below. We are here to help! If you have any questions, feel free to reach out to our Samsung Support Team for more tips and tricks on preserving your device’s battery. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Battery Optimization
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Written by a customer while visiting Samsung US
Customer Rating
5
Fun and durable
on February 9, 2025
Posted by: Kaybe66
[This review was collected as part of a promotion.] Love my phone! I've had it for 4 months and really enjoy the look and feel. People are fascinated whenever the see it.
It is really durable. I've dropped it multiple times with no issues.
I am looking forward to seamless actions across apps when it becomes available for this phone.
It is really durable. I've dropped it multiple times with no issues.
I am looking forward to seamless actions across apps when it becomes available for this phone.
Value
5
Response from Samsung USBy R&R, May 16, 2025
Hello from all of us Kaybee66,
Thanks for sharing your experience! It’s great to hear how much you are enjoying the Galaxy Z Flip6; especially its unique style and durability. This device is designed to turn heads and stand up to daily use, and we are glad to hear it’s doing just that. Keep an eye out for features and updates as they roll out; there’s always more to explore with Galaxy. We're thrilled the design, performance, and features are working perfectly for you! Thanks for choosing innovation with Samsung!
-Ty
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Thanks for sharing your experience! It’s great to hear how much you are enjoying the Galaxy Z Flip6; especially its unique style and durability. This device is designed to turn heads and stand up to daily use, and we are glad to hear it’s doing just that. Keep an eye out for features and updates as they roll out; there’s always more to explore with Galaxy. We're thrilled the design, performance, and features are working perfectly for you! Thanks for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Product is more durable than meets the eye.
on February 9, 2025
Posted by: Mister
[This review was collected as part of a promotion.] It's very sturdy considering the phone being a flip. It is overall just a good feeling experience when using it. It's really a one of a kind device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on February 10, 2025
Posted by: Spinny
[This review was collected as part of a promotion.] Good picture quick comfiest and assume fine scree.
Value
5
Response from Samsung USBy R&R Team, February 10, 2025
Thanks for sharing your thoughts on the Galaxy Z Flip6, Spinny. We really appreciate you taking the time to share this with us. It’s wonderful to see t you've had a positive experience with your Z Flip6 so far! We are glad to know that the camera and display are among the standout features you enjoy. The Galaxy Z Flip6 includes a 50MP wide lens, a 12MP ultra-wide lens, and a 10MP selfie lens. When you're ready to launch the FlexCam on the cover screen, simply double-press the Power button. (Please note that pressing and holding the Power button will open Bixby instead.) The FlexCam on the Galaxy Z Flip6 allows you to use the cover screen camera to take group photos, selfies, and even videos. You can customize your photo-taking experience using the camera app’s settings and edit your images with Galaxy AI-powered editing tools, such as Generative Edit, AI Drawing, and Edit Suggestions. Once again, we appreciate your candid feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the updates!
on February 10, 2025
Posted by: Taylork
[This review was collected as part of a promotion.] I love the updated screen and the ability to reply on it. I love the interpreter and the camera .
Value
5
Response from Samsung USBy R&R, February 12, 2025
Hello Taylork,
Thank you for your fantastic review of your Galaxy Z Flip6. We are delighted that you’re loving the updated screen, camera, and interpreter features on the Z Flip6. The ability to rely effortlessly and experience the enhanced display truly makes this device stand out. If you’re looking for innovation, style and functionality all in one, the Z Flip6 is a game-changer! We thank you so much for reaching out and we thank you for choosing Samsung!
-Ty
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Thank you for your fantastic review of your Galaxy Z Flip6. We are delighted that you’re loving the updated screen, camera, and interpreter features on the Z Flip6. The ability to rely effortlessly and experience the enhanced display truly makes this device stand out. If you’re looking for innovation, style and functionality all in one, the Z Flip6 is a game-changer! We thank you so much for reaching out and we thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The larger front screen is great! It's truly easy
on February 10, 2025
Posted by: Flip6guy
[This review was collected as part of a promotion.] I get asked about my galaxy flip 6 quite often. My answer is always the same. I Love it! The larger front screen is user friendly and has lots of options. I also really appreciate how easy the phone is to use and it fits perfectly into a pocket.
Value
5
Response from Samsung USBy R&R, May 19, 2025
Hey Flip6guy,
It’s great to hear how much you are enjoying the Galaxy Z Flip6! The larger front screen is a fan favorite for a reason, offering both convenience and style in one sleek package. We’re thrilled it's making everyday use so simple and pocket-friendly for you. Thanks for sharing your experience; it’s always exciting to hear from Galaxy fans who love showing off their tech! Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thanks for choosing innovation with Samsung!
-Ty
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It’s great to hear how much you are enjoying the Galaxy Z Flip6! The larger front screen is a fan favorite for a reason, offering both convenience and style in one sleek package. We’re thrilled it's making everyday use so simple and pocket-friendly for you. Thanks for sharing your experience; it’s always exciting to hear from Galaxy fans who love showing off their tech! Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thanks for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best
on February 11, 2025
Posted by: Allinclusivepat
[This review was collected as part of a promotion.] If you don't have samsung you better go and get it's the best phone out here I love it and I recommend it to everyone
Value
5
Response from Samsung USBy R&R, May 23, 2025
Aloha Allinclusivepat,
We appreciate your enthusiasm! Thank you for your excellent feedback. The Galaxy Z Flip6 truly stands out with its bold design, advanced features, and seamless performance. We’re delighted to hear that it has become your go-to device and that you recommend it to everyone. Whether you’re capturing memories hands-free or making a stylish statement with every flip, this device continues to impress. Knowing that our innovations are valued is always rewarding—thank you for sharing your thoughts! We appreciate you choosing Samsung!
-Ty
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We appreciate your enthusiasm! Thank you for your excellent feedback. The Galaxy Z Flip6 truly stands out with its bold design, advanced features, and seamless performance. We’re delighted to hear that it has become your go-to device and that you recommend it to everyone. Whether you’re capturing memories hands-free or making a stylish statement with every flip, this device continues to impress. Knowing that our innovations are valued is always rewarding—thank you for sharing your thoughts! We appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Screen is great!
on February 11, 2025
Posted by: Habababa
[This review was collected as part of a promotion.] I love how the screen doesn't crease anymore! The older flips used to show real bad after a couple years but the new 6 is great! It still looks flat and i can't see the curve looking straight at it
Value
5
Response from Samsung USBy R&R, May 23, 2025
Hiya Habababa,
We are thrilled you love the smooth, sleek screen of the Galaxy Z Flip6! It’s great to hear that the upgraded design is making a strong impression. The refined display and minimized crease reflect how far the Flip series has come, and we are glad it’s living up to your expectations. Thank you for choosing Samsung! We love hearing success stories like yours. Thanks for making Samsung your go-to choice!
-Ty
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We are thrilled you love the smooth, sleek screen of the Galaxy Z Flip6! It’s great to hear that the upgraded design is making a strong impression. The refined display and minimized crease reflect how far the Flip series has come, and we are glad it’s living up to your expectations. Thank you for choosing Samsung! We love hearing success stories like yours. Thanks for making Samsung your go-to choice!
-Ty
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Written by a customer while visiting Samsung US