Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7 out of 5
4.7
(3,199 Reviews)
Open Ratings Snapshot
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product. 
(
452 out of 504
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5 out of 5
5
Love this
on January 16, 2025
Posted by: KB12
from Lockport, Il
Expertise:Intermediate
Verified Purchase:Yes
This phone is great. I hope it lasts as long as my Flip 3!! It's so versatile, easy to use, easy to manage. Samsung makes a quality product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 17, 2025
Hello KB12,
Thank you for sharing your amazing experience with the Galaxy Z Flip6! We’re thrilled to hear that you love its design, versatility, and ease of use. It’s fantastic to know that this device is exceeding your expectations, and we hope it continues to provide you with the exceptional experience that the Samsung brand is known for. We appreciate your support and your kind words. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I did not skip this upgrade
on January 17, 2025
Posted by: Anonymous
from Phoenix AZ
Expertise:Intermediate
Verified Purchase:Yes
This is my fourth Flip model. I was pleased with version 5 but impulse purchase kicked in with a good offer from T-Mobile. I am glad I upgraded. The phone has a more solid feel and looks better. I am not a techy, so I was probably not using all functionality of front display on version 5. However, this model front display works very well and is easy for me. You will not be disappointed with this upgrade
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 21, 2025
Hello Tom Linnen,
We are thrilled to hear that you are enjoying your new Galaxy Z Flip6! Our goal was to create a smartphone that is compact yet makes a significant impact. The Z Flip6 offers numerous exciting features, including the new Galaxy AI! With it, you can do more on your phone than ever before. You can take stunning photos and easily keep track of everything right at your fingertips. We truly appreciate you sharing your experience, and we thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy upgrade
on January 18, 2025
Posted by: RightStuff
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Upgraded my Flip3. Samsung offered a great trade-in offer and the transfer of my old phone data and apps went smoothly.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 23, 2025
Hi RightStuff,
We are thrilled that you are enjoying your new Galaxy Z Flip6! We strive to bring our best to the world, and we packed so much into the Galaxy Z Flip6. This phone offers a more immersive experience, is smarter than you could have imagined, and lasts longer. With Samsung Smart Switch, we aimed to make transferring to new devices easier than ever. We hope you feel like the coolest kid on the block now! Thank you for your wonderful review, and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My new Z flip phone is great
on January 20, 2025
Posted by: Mikew
Verified Purchase:Yes
I like that I can answer calls with speaker without opening the phone. The hinge doesn't seem to be as visible on the screen either.
Response from Samsung USBy R&R TeamJanuary 21, 2025
Hey Mike! Thanks for sharing your thoughts on the Galaxy Z Flip6. We’re thrilled to hear that you appreciate the convenience of answering calls without opening your phone. This feature is designed to enhance your multitasking experience, allowing you to stay connected effortlessly. We're also glad you noticed the improved design! The minimized hinge visibility on the screen is a testament to our commitment to creating a sleek and modern look, ensuring that the device not only performs well but also looks great. If you have any more experiences or features you’d like to discuss, we’d love to hear from you! Please reach out to us at Samsung Support if you have any questions or concerns. Once again, thank you for sharing your feedback on the Z Flip6. We hope to hear more from you in the future! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Flip 6
on January 21, 2025
Posted by: Cheryl
from Petoskey Michigan
Expertise:Expert
Verified Purchase:Yes
Absolutely amazing phone. It's so sleek and the camera is amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 21, 2025
Hi Cheryl,
Thank you so much for sharing your wonderful feedback about your Galaxy Z Flip6! We are thrilled to hear that you are enjoying your new phone. Our goal was to create a device that combines modern features with a classic design. With the camera, you can capture amazing moments, and we're delighted that you are enjoying your new device. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable with the best performance
on January 22, 2025
Posted by: Deeh
Verified Purchase:Yes
It's all I wanted for a portable phone. But I wish
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 23, 2025
Hi Deeh,

Your happiness is our reward! We appreciate your thoughtful review of the Galaxy Z Flip6. Our goal was to provide customers with a durable phone. Did you know that the Z Series phone can withstand over 200,000 folds? That’s equivalent to 10 years of usage! We used only the highest quality materials in the creation of this device to ensure it can handle the everyday tasks of our customers. We are thrilled to hear that you are enjoying your phone. Thank you for being a valued member of our Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 25, 2025
Posted by: Elizabeth
Expertise:Intermediate
Verified Purchase:Yes
This z flip 6 is a great phone! Its the 2nd flip phone I've had and I love them!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 27, 2025
Hi Elizabeth,
Thank you so much for sharing your feedback on your Galaxy Z Flip6. We are thrilled to hear that you are a long-time loyal customer and a fan of the Z Flip series. We hope you are enjoying our modern take on the classic cellphone concept. With the integration of Galaxy AI, your phone has revolutionized the way we use mobile devices. We encourage you to explore all the exciting features of your phone, and we hope it brings you great joy. Thank you for reaching out and for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip 6 256 Gb
on January 30, 2025
Posted by: Craig B
from Pittsburgh Pa
Expertise:Intermediate
Verified Purchase:Yes
Can't say enough about the new Galaxy Z Flip 6 on T-mobile! The new larger cover screen is awesome and I'm still learning all the things you can use it for. The battery life has been excellent and the main screen is sharp and vivid! Would highly recommend this phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 31, 2025
Hi Craig B,
Thank you for your glowing review of your Galaxy Z Flip6. We are so excited to hear how much you’re enjoying your new device and it’s larger cover screen. It’s wonderful to know you’re exploring all the amazing features and find the battery life and vivid display to be exceptional. Your enthusiasm for the Z Flip6 inspires us to keep innovating and delivering experiences that truly stand out. We’re thrilled to have you as part of the Samsung family. Enjoy every moment with your new device.
-Ty
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Written by a customer while visiting Samsung US
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