Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
Great features & easy to use
on October 29, 2024
Posted by: Grizzlymedic1990
[This review was collected as part of a promotion.] I recently bought my wife the Flip6 and she loves the easy to use phone & all of it's features she uses daily! She's playing with all of the AI features while learning to use it as she switched from her S21Plus that she loved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Way too case sensitive!!!
on October 29, 2024
Posted by: Disgrace
[This review was collected as part of a promotion.] I only like it a lot, because having a flip phone brings back the good ol' flip phone memories! Also I can see my text, Incoming/outgoing calls, use calculator, and track your steps on the outside of the front screen of the phone. I can still fully charge phone and use top of screen. Way too case sensitive. I have internal damage just from having the phone barely for a month! The bottom of my screen inside the phone flashes a bright white light as if I have a flashlight on.
Value
3
Response from Samsung USBy Social Commerce, October 30, 2024
Hi there,
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please feel free to review, "Care for your Samsung foldable phone" to learn some great information about caring for your device so it can remain in its pristine condition. Let us know if you have any questions for us after reviewing the resources provided or if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please feel free to review, "Care for your Samsung foldable phone" to learn some great information about caring for your device so it can remain in its pristine condition. Let us know if you have any questions for us after reviewing the resources provided or if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient to carry
on October 30, 2024
Posted by: Lola48
[This review was collected as part of a promotion.] Good phone, very convenient to carry. Save battery, it's long life. Good camera, good audio. Only have issues with phone temperature it's getting hot. And in let that one month I need to change it's was turned black all. I can no see anything.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 6 great phone
on October 30, 2024
Posted by: Tdawgg
[This review was collected as part of a promotion.] I've got the new Flip 6, and let me tell you, it's a pocket-sized marvel! Everyone's been asking about it, and I'm happy to show it off. The only downside? My thumbs are a bit too big for the keyboard. But hey, you can't have it all, right? I'm looking forward to the S25 Ultra, but for now, I'm enjoying the novelty of this little flip phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I got it
on October 30, 2024
Posted by: Fahd11
[This review was collected as part of a promotion.] I bought Z flip 6 eight months ago. It is perfect and has features that make me to be interesting about this series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Much better than the old
on October 30, 2024
Posted by: LBJgreen
[This review was collected as part of a promotion.] It is a much better phone than the old to storage is good the ram is good it processes like it's supposed to the only issue I have is that when we had a 3 months and hinge is already dislodged once
Value
4
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Came to the 6 from the flip 4. Better hinge, better screen, love the bigger close screen, it's possible that my music sounds better too!
Written by a customer while visiting Samsung US
Customer Rating
2
Sofeware issues cause inner screen to stop working
on October 31, 2024
Posted by: Disappointed
Expertise:Expert
Love the phone design had the Galaxy Z Flip 3 prior for 3 years and upgraded this month to the Galaxy Z Flip 6. Within 30 days the inner screen stopped working due to a sofeware update. I did drop the phone and got a tiny scruff on one of the corners but that was the same day I got the phone and in no way did it impact the inner screen, the phone inner screen stopped working 2 weeks later due to update. But regardless I had to pay to get the phone fixed because a sofeware update caused an issue with inner screen. This is horrible and seriously makes me rethink getting this phone in the future. Why do I have to pay for a software design issue???? The pervious phone was so durable even ran it over with my car and no issues at all lasted 3 years and this one lasted 2 weeks because of a software update!!!
Response from Samsung USBy Social Commerce, November 1, 2024
Hi,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy Z Flip6 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like any further assistance after reviewing the resources provided, please feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy Z Flip6 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like any further assistance after reviewing the resources provided, please feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US