Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Posted by: Joeboy
Verified Purchase:Yes
I'm a big fan of the z. Flip phones, having owned the 4 and 5 and I'm enjoying my z. Flip six, because it's just better than the previous models period I ride my bike and the folding phone fits perfectly in my small pouch. I keep it in my pocket when I play Golf. Where a full size phone would not fit properly, and it's perfect for me.
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung z flip 6
on October 15, 2024
Posted by: SxySkitlez
[This review was collected as part of a promotion.] I would say overall this has been one of the best flips yet I was a little skeptical since in the past I tried flip before outside screen was on it. Definitely makes a big difference to be able to access apps on the front window. I am enjoying the phone and all the features it has to offer. I would say one thing I'm a little annoyed with is the fact for some things I have to continue to open the phone more then I like. One thing for example is Google voice cannot use while phone is closed. Sometimes I also see that while using Facebook while closed it glitches and cuts off some of the screen while using marketplace. This could also be a software issue have not figured it out yet. But really love being able to watch videos surf web and socials without having to open device. Also the customizable cover screen option makes it easy for me to show my personality whether my phone is open or closed. The clarity of quality of the screen is also so much better than my s23 ultra which is not that old of a phone. Samsung also outdid themselves with not really being able to notice the crease where the phone folds. I have not played much with AI but I have used it a little and it really enhances the phone experience.
Value
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hi there SxySkitlez,
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're so happy to hear that you have been enjoying all the features and functionality of your Galaxy Z Flip6 so far. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more information regarding what you're experiencing before we can do so. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance with troubleshooting your device, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're so happy to hear that you have been enjoying all the features and functionality of your Galaxy Z Flip6 so far. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more information regarding what you're experiencing before we can do so. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance with troubleshooting your device, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Rochester NY
Expertise:Intermediate
Verified Purchase:Yes
Love the new phone. Never had a problem with the trade in program which makes it so much easier to make the upgrade. Had the 5, upgraded to the 6, battery life is definitely increase and better cameras. If you are hesitating doing it... dont ! Keep up the awesome work Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Subtleclass
from Arkansas
Verified Purchase:Yes
I love the improved screen and minimized crease where the screen folds. Great phone. Great storage capacity!
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting Samsung US
Posted by: Bravalam
from Buffalo, NY
Expertise:Expert
Verified Purchase:Yes
Beautiful, fast, feels amazing in the hands. The crease is practically non existent, so if that was the thing holding you back, rest easy and pull that trigger, you won't regret it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung ever
on October 15, 2024
Posted by: Kay S
I've been having issues with my Samsung phones since 2020. The Galaxy Z flip is the worst. The inner screen stopped working randomly in about 2 months (probably less) of having it. I've come to find other users with the same issue. I got that fixed at Samsung 837. 2-3 weeks later after taking a fall there was a white line through the screen. White line has turned into a completely damaged, dead Pixel unusable phone!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 15, 2024
Hi there Kay,
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Also check out, "Blank or black display on a Samsung phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to conduct a few simple troubleshooting steps to help resolve what you have described to be experiencing with your device. Please let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Also check out, "Blank or black display on a Samsung phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to conduct a few simple troubleshooting steps to help resolve what you have described to be experiencing with your device. Please let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Toledo, OH
Expertise:Intermediate
Verified Purchase:Yes
This is my first flip phone, such a fun phone to have. At night I leave the phone open and the crease seems smaller the next morning (I think it the plastic screen protector itself create the crease). But that just for the precautious side, I love it so I want to take care of it. I also buy a skin for it, so now I have a pink flip phone <3
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2024
Posted by: TheMonkeyLy
[This review was collected as part of a promotion.] I really love the camara features because of the flip option of the phone
Value
5
Written by a customer while visiting Samsung US