Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Posted by: Cristian
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Smooth process. Good offer. The process of renewal of my old phone was super easy, i dot a really good buyback offer. Super happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and elegant flip device
on October 22, 2024
Posted by: Karthee
[This review was collected as part of a promotion.] Very neat Flip device and easy to use.
The Screen is so fluidic.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love my z flip 6 easy to set up and use. I love the extra steps and tricks
Written by a customer while visiting Samsung US
Customer Rating
4
Best flip phone yet! Lacking camera quality
on October 22, 2024
Posted by: servedonaplatter
[This review was collected as part of a promotion.] I work in telecommunications, and bought the Zflip 6 for its interpret feature. After some time, I ended up loving the phone so much to make it my primary device. I love how compact and easy to carry it is, and the extra customization it comes with.
On the "flip" side, there's a few things that I don't like. The camera quality, battery life, and durability or the device are slight concerns. I'd like to see some improvements there in the future, but all of that still wouldn't take me away from this phone.
Great job, Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this little thing..
on October 22, 2024
Posted by: Chandy
[This review was collected as part of a promotion.] I love the galaxy flip..and the samsung galaxy s24 ultra. I got the flip cause s24 was a little heavy and big..great phone.. the galaxy ai is great to he answers everthing..even understands are shortcuts..my flip sounds good. I can see good on it..it has so many features havnt got to all..split screen is helpful when u have to do two things at once..dual sim so have both numbers on it..i5s compact I can hide it on myself..ahhh I just love it. Won't trade it for nothing..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheating
on October 22, 2024
Posted by: Engin
from San jose
Expertise:Intermediate
I am writing to express my disappointment with a recent purchase. Shortly after buying the device, I noticed it becoming excessively hot. This overheating seems to be causing various applications to shut down unexpectedly. My user experience has been significantly impacted by this issue. I would greatly appreciate it if you could look into this matter promptly.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 23, 2024
Good day Engin,
Thank you for finding the free time out to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your device performing at its best. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Also check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your apps. Feel free to reach out to Samsung Support after reviewing the resources provided if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Thank you for finding the free time out to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your device performing at its best. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Also check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your apps. Feel free to reach out to Samsung Support after reviewing the resources provided if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone!
on October 22, 2024
Posted by: Kokoboppy
[This review was collected as part of a promotion.] I love this phone! Recently switching from the flip 4 to the flip6 has been a huge upgrade! The bigger screen in the back is a lot more user friendly and practical. Something I didn't see myself using for the Galaxy AI feature in photos that has actually come in handy multiple times! The flip series has become my go to for phones now and I don't know if I could back to a regular phone!
I love the ability to fold your phone, has come in handy multiple times when recording class lectures and taking pictures with friends. I love the 2 way translation feature and it has been a lot of fun learning and exploring Samsungs new features.
Overall, highly recommend this phone to anyone iffy about getting it. Definitely a game changer and honestly a more practical phone for daily use.
I love the ability to fold your phone, has come in handy multiple times when recording class lectures and taking pictures with friends. I love the 2 way translation feature and it has been a lot of fun learning and exploring Samsungs new features.
Overall, highly recommend this phone to anyone iffy about getting it. Definitely a game changer and honestly a more practical phone for daily use.
(Especially since it fits into every pocket!!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best device I have ever used
on October 21, 2024
Posted by: Mayorgato
[This review was collected as part of a promotion.] I love the performance of the device, the AI, the live translation, its cameras, the battery life and how useful it is for using a closed cell phone, which is very practical.
Value
5
Written by a customer while visiting Samsung US