Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Posted by: Donna
Verified Purchase:Yes
Speakers have a static noise if the volume is higher than 50%. I didn't have this issue with the flip 4.
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for sharing your experience with the Galaxy Z Flip6, Donna! We truly appreciate your feedback as we strive to make improvements. The Z Flip6 is equipped with stereo dual speakers, which enhance the audio experience. If you're noticing static noise at higher volumes, you might consider optimizing your volume settings, as this device is engineered for rich sound quality, and minor adjustments can enhance your audio experience. Additionally, keeping your device updated is crucial for performance, so checking for software updates in the settings can be beneficial. If you're using Bluetooth devices, clearing the Bluetooth cache may also help maintain sound clarity. Lastly, trying out Safe Mode may reveal whether a third-party app is affecting audio performance. Simply press and hold the power button and select "Safe mode." The Galaxy Z Flip6’s impressive 6.7-inch FHD+ Dynamic AMOLED 2X display and powerful Snapdragon 8 Gen 3 processor are designed to deliver vibrant visuals and effective performance. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 24, 2024
Posted by: Nuttyred
[This review was collected as part of a promotion.] This is a great phone.im coming from a galaxy note 20 and the features and upgrade samsung has made is fantastic. I can do any and everything I want on my phone camera upgrade is great.the ai is awesome can search for things I could never do on the note 20 I just love samsung as a company they always give u something more to love
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesse
Expertise:Intermediate
Verified Purchase:Yes
really good phone only wish the battery was a bit better now don't get me wrong it's good but it could be better
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Parthagon
from Mid Michigan
Verified Purchase:Yes
I really like this phone and the ability to make it compact. The flip design is completely unseen. The screen is great and camera quality unrivaled. Very easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jenn
Expertise:Intermediate
Verified Purchase:Yes
I change my Z Flip 3 by this new one and I loved the improvements, color, HD Screen and Excellent Camera.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ETHJ
from CA
Expertise:Expert
Verified Purchase:Yes
Another great flip. Been on board since the original and never had any issues. Love the compactness and the Samsung/android ecosystems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: VeronicaRenee
Verified Purchase:Yes
I don't see myself ever going back to a bar phone. I like that this phone is fast and seems sturdier than the 5. My biggest issue with this phone is that the speaker is low.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on October 23, 2024
Posted by: Cosmicdancer
[This review was collected as part of a promotion.] The phone itself just isnt what I expected. The keyboard keys are way to sensitive, and spellcheck doesn't work properly Everytime i text I look dumb because it will change words to be incorrect. Its embarrassing. The apps are a huge disappointment. I have so mamy scam calls because of apps i downloaded. And one of the main reasons I wanted this phone was for the camera. It doesn't even take vivid, clear pictures. Quit the opposite. I can't ever find my passwords. All in all a negative experience. One thing I do like is the Galaxy AI.
Value
2
Response from Samsung USBy Social Commerce, October 23, 2024
Salutations Cosmicdancer,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. You can also set customized options for the Samsung keyboard. From the Samsung keyboard, tap Settings for the following options: > Predictive text: Display suggested words and phrases as you type. > Auto replace: Automatically replace what you type with predictive text recommendations. > Suggest text corrections: Underline misspelled words in red and suggest corrections. Receiving a sudden spam call on your phone is irritating, especially if you’re in the middle of working or relaxing. Luckily, you can filter those calls and block them using the Smart Call feature on your Galaxy phone. Smart Call will recognize numbers that are not in your contact list and then give you the option to block or report the calls, so you won’t be bothered by them again. Take a moment to review, "Block spam calls with Smart Call on your Galaxy phone" to help alleviate those unwanted callers. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. Your FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Without having any information available regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
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https://www.samsung.com/us/support/answer/ANS10003438/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. You can also set customized options for the Samsung keyboard. From the Samsung keyboard, tap Settings for the following options: > Predictive text: Display suggested words and phrases as you type. > Auto replace: Automatically replace what you type with predictive text recommendations. > Suggest text corrections: Underline misspelled words in red and suggest corrections. Receiving a sudden spam call on your phone is irritating, especially if you’re in the middle of working or relaxing. Luckily, you can filter those calls and block them using the Smart Call feature on your Galaxy phone. Smart Call will recognize numbers that are not in your contact list and then give you the option to block or report the calls, so you won’t be bothered by them again. Take a moment to review, "Block spam calls with Smart Call on your Galaxy phone" to help alleviate those unwanted callers. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. Your FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Without having any information available regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
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https://smsng.us/X-Messages
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https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10003438/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US