Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
Samsung #1
on November 13, 2024
Posted by: CCaden
[This review was collected as part of a promotion.] I love it, Samsung phones.
All my family uses Samsung phones.
All my family uses Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
from Utah
Expertise:Intermediate
Verified Purchase:Yes
I love this little device, practicall for my work, keep it in my pocket or on a pouch, listen music or check incoming messages is so easy out of the small screen. I updated from my Flip 5 and this is so much better and faster.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MONK
from NC
Expertise:Expert
Verified Purchase:Yes
Hinge feels flimsy when in landscape mode. Lightweight compared to my previous S23 Ultra. Wish the battery lasted longer. At the end of the day, I'm down to 5-10%.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, November 13, 2024
Howdy Monk,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. You can enjoy up to 68 hours of music or watch videos for up to 23 hours on your Z Flip6. Actual battery life may vary by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. If you're experiencing less than optimal battery life, please take a moment to review a few resources. "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. If you have any questions after reviewing the resources provided, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. You can enjoy up to 68 hours of music or watch videos for up to 23 hours on your Z Flip6. Actual battery life may vary by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. If you're experiencing less than optimal battery life, please take a moment to review a few resources. "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. If you have any questions after reviewing the resources provided, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Jaime
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
It is definitely an upgrade from flip 5, don't get me wrong, the flip 5 is still a good phone, but the upgraded camera and 12 gb of ram, I can tell the difference in the pictures. And I love how smooth it runs thanks to those 12 gigs.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone better than I expected. Great battery life.
on November 12, 2024
Posted by: Jjack6996
[This review was collected as part of a promotion.] The galaxy al is a neat feature. Photo works great. The it's nice going back to a flip phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone, but missing simple tasks.
on November 11, 2024
Posted by: Galaxy2motorola
Expertise:Beginner
First off, I wanna say that I really enjoy my phone. But at the same time, I'm missing my razr+2024. While this has much more perks, I only have two gripes. One, is that I no longer have a 'full screen text window' to see what I'm typing on the cover screen. If I wanna make a long wall of text, I have to shrink my keyboard down to the smallest size just to see what I'm typing on the cover screen. Another thing that irritates me, is that there is no option to close out of the apps on the cover screen so that they don't run in the background. I have to use Bixby and give voice commands just to completely close them out. For two small things, it shouldn't be a hassle to do and should already be on there for those who actually like using the cover screen more than the big internal screen. Get with the program, Samsung. Motorola is ahead of you and lm already considering on switching back.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting battery
on November 11, 2024
Posted by: Mjpjr25
[This review was collected as part of a promotion.] Sleek design, long battery life. Easy and intuitive to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
buggy phone loses information
on November 11, 2024
Posted by: usmcja
had mine for a few months, i am sorry i purchased it. just a few days ago all my 80 to 100 notes on the phone vanished. now i have 1 note where the 100 use to be. unacceptable for a new gen smartphone. i bought it for the new interpreter app, but does not have a couple languages i wanted to use it with. does not seem to be getting new languages any time soon. waste of my money.
Response from Samsung USBy Social Commerce, November 12, 2024
Aloha Usmcja,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung Notes app is full of important folders, notes, and tasks, you can make sure they'll never get lost by using Microsoft OneNote. This service allows you to sync your notes across all of your devices so you can view them from Microsoft Office on a PC. You’ll just need to make sure you’re signed in to your Microsoft account on your Galaxy phone or tablet. You can sync the Reminder app with Microsoft To Do as well, if you’d like to view both your notes and reminders using Office. Please take a moment to review, "Sync Samsung Notes with Microsoft OneNote" to learn more about keeping your notes safe and sound. Currently the supported languages on your device when using Chat Assist are as followed: English (US/India/Great Britain/Australia), Portuguese (Brazil), Spanish (Spain/Mexico/US), Chinese (Simplified/Hong Kong), French (France/Canada), Korean, German, Italian, Japanese, Thai, Polish, Arabic, Hindi, Vietnamese, Russian, Indonesian. The following languages are supported when using Live translation and Interpreter: Arabic, Chinese (Simplified, Cantonese), English (US, Great Britain, India, Australia), French (France, Canada), German, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Russian, Spanish (US, Spain, Mexico), Thai, and Vietnamese. Also check out, "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about using your Galaxy AI features. If you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10003444/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung Notes app is full of important folders, notes, and tasks, you can make sure they'll never get lost by using Microsoft OneNote. This service allows you to sync your notes across all of your devices so you can view them from Microsoft Office on a PC. You’ll just need to make sure you’re signed in to your Microsoft account on your Galaxy phone or tablet. You can sync the Reminder app with Microsoft To Do as well, if you’d like to view both your notes and reminders using Office. Please take a moment to review, "Sync Samsung Notes with Microsoft OneNote" to learn more about keeping your notes safe and sound. Currently the supported languages on your device when using Chat Assist are as followed: English (US/India/Great Britain/Australia), Portuguese (Brazil), Spanish (Spain/Mexico/US), Chinese (Simplified/Hong Kong), French (France/Canada), Korean, German, Italian, Japanese, Thai, Polish, Arabic, Hindi, Vietnamese, Russian, Indonesian. The following languages are supported when using Live translation and Interpreter: Arabic, Chinese (Simplified, Cantonese), English (US, Great Britain, India, Australia), French (France, Canada), German, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Russian, Spanish (US, Spain, Mexico), Thai, and Vietnamese. Also check out, "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about using your Galaxy AI features. If you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10003444/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US