Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
5
I like the unique features
on November 17, 2024
Posted by: Justderpin
[This review was collected as part of a promotion.] I decided to switch from a regular Samsung s21 to a flip because of how compact it is. It's easy to store when I have smaller pockets. The cover screen feature makes it easy to take great quality selfies and honeslty I haven't had to use the inner camera because of that. The ability to check use apps without flipping the phone open is also nice, especially when I want to save my battery. I've also used galaxy AI to type and change my photos and it's very handy.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rick
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Terrible,two weeks old plus one day and screen broke..Samsung no help.on the phone forever..they sent me to local repair shop who said cannot fix must return to Samsung. After 20 plus years with Samsung I feel betrayed
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 18, 2024
Aloha Rick,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in handy for those unexpected situations we may find ourselves in like falling into the pool with your phone in your pocket, to dropping and shattering the screen as you attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing your phone during one of the many stops of running errands, or when someone decides that your Galaxy Z Flip6 looks better than their own non-Galaxy phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you have any questions for us or if you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
smsng.us/Samsung-Care-Plus
ttps://www.samsung.com/us/support/answer/ANS10001589/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in handy for those unexpected situations we may find ourselves in like falling into the pool with your phone in your pocket, to dropping and shattering the screen as you attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing your phone during one of the many stops of running errands, or when someone decides that your Galaxy Z Flip6 looks better than their own non-Galaxy phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you have any questions for us or if you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
smsng.us/Samsung-Care-Plus
ttps://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: C Foucht
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Love this phone. Samsung made small but meaningful improvements from the previous model. So light to hold, but also solid and premium.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on November 16, 2024
Posted by: PopPop
[This review was collected as part of a promotion.] First, I really skeptical about this phone, so I am explore it. I found out it is really amazing this phone. When i took pictures, the pictures really stunning, no blurry at all, no cloudy also. I can make the pictures become more bigger or become more smaller just with 2 fingers. Really amazing. When I took videos come out with crystal clear, it is different with the other phone that I have. I can edited those videos & pictures. Wow. I do not disappointed with this phone. It charges fast also. I am happy with this phone. It is a lot of advantages this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not sure if more durable body than my Flip 3.
on November 16, 2024
Posted by: Wolno
from NY
Expertise:Expert
Verified Purchase:Yes
Had all Flips since the 3. This one is an improvement over the 4 and 5 though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Very Impressed!!
on November 16, 2024
Posted by: S1syl1420
[This review was collected as part of a promotion.] I thought long and hard before I made the switch from my old phone to the flip 6 because I didn't want to regret it. I must say, I do not regret it one bit. It's been close to 2 months and I am having a blast with my device. Thank you samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Just Me
Verified Purchase:Yes
The trade in program worked and I would recommend it if your thinking of upgrading. It was easy to fulfill the requirements,
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Hudson, MI
Expertise:Intermediate
Verified Purchase:Yes
Great phone. This is my second ZFlip, and I will continue to purchase. Compact, but mighty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US