Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Customer Rating
1
Black screen of death
on November 20, 2024
Posted by: Dont Buy
from Pittsburgh, PA
Expertise:Expert
Had the phone since it came out. About a week ago the internal screen started to delay turning on. Then I got a static looking screen. Finally, it no longer turns on at all. Completely unusable. Does not resolve with hard reset. Parts are backordered and I have no phone to use.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 22, 2024
Howdy,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review, "Care for your Samsung foldable phone" to learn a wealth of information about keeping your device in pristine condition. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review, "Care for your Samsung foldable phone" to learn a wealth of information about keeping your device in pristine condition. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on November 20, 2024
Posted by: TickledPink
from Seattle, WA
Expertise:Intermediate
I have had this phone for several months now and I am still so in love with it!
It's just the most awesome phone I've ever had. The features are great and after all this time I'm still finding new and interesting things that the phone is capable of performing.
It's just the most awesome phone I've ever had. The features are great and after all this time I'm still finding new and interesting things that the phone is capable of performing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
I'm totally in love with my new #GalaxyFlip6! 😍📱 It's the perfect phone for me, but I just wish there was a way to add an extra memory card. 🤞 #MoreStoragePlease
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: Paul
from California
Expertise:Intermediate
Verified Purchase:Yes
Excellent Design & Build Quality, I love this and i will buy one for my daughter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on November 18, 2024
Posted by: Kecko
from Chicago IL
Expertise:Expert
I am a construction contractor that is very physical. I bought this phone because it offers a very aggressive protective feature for the phone facing I need. I have damaged and destroyed all of my phones over the years and I became very interested in the Motorola Razr and Flip 6 because of my specific needs. The ability to fold and hide the interior screen is a priceless feature for anyone as physical as me.
On the surface, this phone does exactly what I needed to keep my phone protected. I can keep it folded in my pocket and paried with a blue tooth earpiece I am assured of full functionality without worrying about damage. It is powerful and does everything I need it to do but
I had been looking at the Motorola and liked how I could use almost all the features on the phone without opening it exposing it to damage, especially things like youtube where you need to keep the program open to listen. Samsung does not do this. The 2nd screen only allows you to get notifications and open simple tasks like text messages but even then, the screen is not sensitive enough to manipulate the keyboard or swipe. It is basically useless.
Samsung needs to do a targeted software upgrade to make this screen functional. It is now little more than a novelty prop and I almost wish I would have gone with the Motorola. At this price point I think I overpaid.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience.
on November 18, 2024
Posted by: Jat224
So good I am going to upgraing to the galaxy s25 ultra next year.
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping into the 6 grabs attention definitely
on November 17, 2024
Posted by: Sineh
from Las Vegas Nv
Expertise:Beginner
Verified Purchase:Yes
Flip 6 Amazing! I love it so will you! Every where I go I get comments of my phone and stopped to be asked about it. I love that it helps me translate live to help others.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Flip 6
on November 17, 2024
Posted by: JRainbows
[This review was collected as part of a promotion.] The Samsung Flip 6 my review
Pros
Phone has very good battery life. With mix use it last all day. Heavy video use have to charge one during my day.
Pros
Phone has very good battery life. With mix use it last all day. Heavy video use have to charge one during my day.
Phone has good software. Many custom ability to the launcher using additional Samsung store downloadable apps.
Phone brightness very good outdoors. Ability to dim low enough for complete darkness.
Inside Screen durability since September ok. Screen protection showing some wear on inside.
Cons
Need better cameras.
Slow charging speeds.
Would like to see all Samsung updates for apps in Google play store.
Would like android updates and google updates not controlled by Wireless provider. Instead by google and the phone manufacturer. Update process too slow.
Need better cameras.
Slow charging speeds.
Would like to see all Samsung updates for apps in Google play store.
Would like android updates and google updates not controlled by Wireless provider. Instead by google and the phone manufacturer. Update process too slow.
Value
5
Written by a customer while visiting Samsung US