Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Posted by: What about Bob
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
Best flip phone so far. Cover screen is the best. Easy to use. Shows many apps vs flip 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diane
from Albuquerque NM
Expertise:Intermediate
Verified Purchase:Yes
Fast and reliable, this phone is not only full of excellent options, it's smart and has great capacity.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael L
from Clermont, FL
Expertise:Expert
Verified Purchase:Yes
I dont know why Samsung cant get the issues fixed, but the Flip 3, Flip 5, and now Flip 6 I bought have all run into issues related to the screen. The only one that has any physical damage was the Flip 5, and that was a small dent to the hinge. If you buy this expecting anything more than a conversation piece, youll be mistaken.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, December 9, 2024
Hello Michael L,
Thank you for taking the time to provide us with your feedback on your Galaxy Z Flip6. Your input is invaluable to us. The Flip6 is designed to be compact while making a big impact, and Samsung is committed to delivering a product that our customers can be proud of.
The screen on the Flip6 features Gorilla Glass Victus 2 and Enhanced Armor Aluminum, offering maximum durability. The Flip6 is engineered to withstand over 200,000 folding and unfolding cycles on average.
All of our Z Series devices come with Galaxy Z Assurance. To follow is a link to an article that covers FAQs and the benefits included in the Z Assurance program. We have partnered with UbreakiFix, which has authorized repair locations across the U.S. You can be reassured that your device will receive the care it deserves.
Products sold by Samsung are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
If you have any questions, please don't hesitate to reach out to our Samsung Support Team via phone or chat. We truly value your feedback as we strive to bring you the best products.
Thank you for being the best part of Samsung.
-Ty
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
**Samsung Support**: smsng.us/Samsung-Support
**Samsung Community**: smsng.us/Samsung-Community
**Facebook**: smsng.us/Facebook-Messenger
**X**: https://smsng.us/X-Messages
Thank you for taking the time to provide us with your feedback on your Galaxy Z Flip6. Your input is invaluable to us. The Flip6 is designed to be compact while making a big impact, and Samsung is committed to delivering a product that our customers can be proud of.
The screen on the Flip6 features Gorilla Glass Victus 2 and Enhanced Armor Aluminum, offering maximum durability. The Flip6 is engineered to withstand over 200,000 folding and unfolding cycles on average.
All of our Z Series devices come with Galaxy Z Assurance. To follow is a link to an article that covers FAQs and the benefits included in the Z Assurance program. We have partnered with UbreakiFix, which has authorized repair locations across the U.S. You can be reassured that your device will receive the care it deserves.
Products sold by Samsung are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
If you have any questions, please don't hesitate to reach out to our Samsung Support Team via phone or chat. We truly value your feedback as we strive to bring you the best products.
Thank you for being the best part of Samsung.
-Ty
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
**Samsung Support**: smsng.us/Samsung-Support
**Samsung Community**: smsng.us/Samsung-Community
**Facebook**: smsng.us/Facebook-Messenger
**X**: https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it
on December 4, 2024
Posted by: Cograilway
THE WORST PHONE I EVER OWNED !!!!!!....DIDNT EVEN LAST 6 MONTHS.....people can't hear your conversations,the folding, unfolding the screen stop working,they wouldn't even take it back for a trade in
Response from Samsung USBy Social Commerce, December 4, 2024
Hello Cograilway,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your Uber on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your Uber on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Customer Rating
5
Good name kinda long tho
on December 2, 2024
Posted by: Letti
I had a really good time i.was doing good the sales were totly amazing I've been looking for some phone cases we trending in thl
Written by a customer while visiting Samsung US
Customer Rating
5
First time flip smart phone, so far very pleased
on November 30, 2024
Posted by: Swade
from Elizabethton, TN
Expertise:Intermediate
Verified Purchase:Yes
Screen looks amazing for flip phone. Love the cover screen and nearly full function from it. Phone is not as durable as normal phone, but cover should help.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Allison
from Boston MA
Expertise:Expert
Verified Purchase:Yes
Disappointed in the gold trim as it wore off in a couple of short weeks and I had purchased the Samsung case for it. The gold stuck to the inside of the case….
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Missouri
Expertise:Expert
Verified Purchase:Yes
Very great! Love the front screen being much wider and storage being much more than the orginal flip z 3!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US