Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Blue
Posted by: Shannon
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Perfect compact size with all of Samsung's amazing features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AniW
Expertise:Intermediate
Verified Purchase:Yes
I like the small size, fits in all pockets. unfolds to normal viewing.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Great at First...but...
on December 13, 2024
Posted by: Bingo
Expertise:Intermediate
Bought in August and already has screen issues -- Samsung Warranty is HORRIBLE so far -- won't buy another folder
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, December 16, 2024
Good Day Bingo,
Thank you for sharing your experience with the Galaxy Z Flip6 phone. We hope you’re enjoying this compact smartphone, featuring a 50MP camera, innovative Galaxy AI capabilities, and a long-lasting battery.
At Samsung, we are committed to providing exceptional coverage for all our devices. There are multiple options available to ensure your phone remains in optimal condition.
Your Galaxy Z Flip6 includes built-in support for the first 12 months from the date of purchase. Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We also provide Galaxy Z Assurance for all our Z series devices. This benefit includes one free screen protector replacement and discounts on screen repairs.
For more information, I will include links below. If you have any questions or need assistance, please don’t hesitate to reach out to our Samsung Support Team at 1-800-SAMSUNG, either by phone or text. We are always eager to help.
Thank you for being a loyal Samsung customer!
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
VIP Advantage
VIP Advantage Loyalty Program | Rewards | Samsung US
Samsung Care
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
Built-in support for the first 12 months from the day you receive your product
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6 phone. We hope you’re enjoying this compact smartphone, featuring a 50MP camera, innovative Galaxy AI capabilities, and a long-lasting battery.
At Samsung, we are committed to providing exceptional coverage for all our devices. There are multiple options available to ensure your phone remains in optimal condition.
Your Galaxy Z Flip6 includes built-in support for the first 12 months from the date of purchase. Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We also provide Galaxy Z Assurance for all our Z series devices. This benefit includes one free screen protector replacement and discounts on screen repairs.
For more information, I will include links below. If you have any questions or need assistance, please don’t hesitate to reach out to our Samsung Support Team at 1-800-SAMSUNG, either by phone or text. We are always eager to help.
Thank you for being a loyal Samsung customer!
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
VIP Advantage
VIP Advantage Loyalty Program | Rewards | Samsung US
Samsung Care
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
Built-in support for the first 12 months from the day you receive your product
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
FLipped over Flip 6!
on December 12, 2024
Posted by: Scalpcreek
from KellerTex̌as
Expertise:Intermediate
This FLIP6 ia the best FLIP phone I have ever seen!!! Very HAPPY!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kayla
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love love love! Best phone yet and so awesome lookin with the carbon fiber design.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joby
Verified Purchase:Yes
Seems ok for now. I got this for my wife for Xmas. Been seeing and hearing a lot about how the screen breaks. Wish I would have got the protection plan with it. I tried briefly to see if I could buy it after the fact, but couldn't seem to figure out how.
Response from Samsung USBy R&R, December 17, 2024
Hello Joby,
Thank you for sharing your thoughts on your recent purchase of the Galaxy Flip6. You and your wife are in for an exciting experience! The Galaxy Z Flip6 is lighter and more compact than ever, featuring a modern, slim, and sleek design.
We’re glad to hear that you’re interested in options to ensure your device is well-protected and built to last. At Samsung, we strive to provide coverage that best fits our customers’ needs.
As a Z series phone, the Galaxy Flip6 comes standard with Galaxy Z Assurance. This benefit includes one free screen protector replacement and discounts on screen repairs.
All products sold by Samsung are covered by a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, you have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. You have up to or within 60 days of device purchase at samsungcareplus.com.
If you have any further questions or would like to learn more about the protection plans available, please reach out to our Samsung Support Team. We want to ensure you know that you are in good hands.
Thank you for being a valued Samsung customer. You are at the heart of what we strive for!
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
VIP Advantage
VIP Advantage Loyalty Program | Rewards | Samsung US
Samsung Care
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your recent purchase of the Galaxy Flip6. You and your wife are in for an exciting experience! The Galaxy Z Flip6 is lighter and more compact than ever, featuring a modern, slim, and sleek design.
We’re glad to hear that you’re interested in options to ensure your device is well-protected and built to last. At Samsung, we strive to provide coverage that best fits our customers’ needs.
As a Z series phone, the Galaxy Flip6 comes standard with Galaxy Z Assurance. This benefit includes one free screen protector replacement and discounts on screen repairs.
All products sold by Samsung are covered by a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, you have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. You have up to or within 60 days of device purchase at samsungcareplus.com.
If you have any further questions or would like to learn more about the protection plans available, please reach out to our Samsung Support Team. We want to ensure you know that you are in good hands.
Thank you for being a valued Samsung customer. You are at the heart of what we strive for!
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
VIP Advantage
VIP Advantage Loyalty Program | Rewards | Samsung US
Samsung Care
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dean
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Android functionality as every other phone, but more compact to carry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love the phone.Needs a bigger scrren. Other thank that it's fine.
Response from Samsung USBy R&R, December 17, 2024
Hi Consuela Robinson,
We are thrilled to hear that you love your Galaxy Z Flip6 phone! We aimed to capture a moment of innovation with the revolutionary design of the Z Flip series. The FlexHinge, combined with the Enhanced Armor Aluminum Frame, reinforced folding edge, and Corning Glass Victus 2, makes this device built to last.
Understanding the importance of screen size, we wanted to provide that old-school feel in a modern way. The new floating design is sleek and slim, making it our most compact smartphone yet. We believe that great things come in small packages, and the Flip6 certainly packs a punch. The main screen has a 6.7” full rectangle display.
We hope you continue to enjoy your new device, along with all the features it offers. The world-changing Galaxy AI is transforming how we use our phones and how we capture the world around us.
Thank you for sharing your experience with us. Please feel free to reach out if you have any questions or need tips and tricks for your phone.
We truly appreciate you for being the best part of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that you love your Galaxy Z Flip6 phone! We aimed to capture a moment of innovation with the revolutionary design of the Z Flip series. The FlexHinge, combined with the Enhanced Armor Aluminum Frame, reinforced folding edge, and Corning Glass Victus 2, makes this device built to last.
Understanding the importance of screen size, we wanted to provide that old-school feel in a modern way. The new floating design is sleek and slim, making it our most compact smartphone yet. We believe that great things come in small packages, and the Flip6 certainly packs a punch. The main screen has a 6.7” full rectangle display.
We hope you continue to enjoy your new device, along with all the features it offers. The world-changing Galaxy AI is transforming how we use our phones and how we capture the world around us.
Thank you for sharing your experience with us. Please feel free to reach out if you have any questions or need tips and tricks for your phone.
We truly appreciate you for being the best part of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US